Banks and Their Customers: A practical guide for all who keep banking accounts from the customers' point of view — John Shaqi
Banks and Their Customers: A practical guide for all who keep banking accounts from the customers' point of viewWarren, Henry
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Banks and Their Customers: A practical guide for all who keep banking accounts from the customers' point of view
Warren, Henry
Banks and banking -- Great Britain
The only remaining subject for discussion is the relation that exists
between the bank-manager and his directors, who confine his power to
very narrow limits. The city-manager, for instance, at the head-office
of a London joint-stock bank, might be empowered to grant loans to the
extent of from £2,000 to £3,000 without first obtaining the consent of
the board. Any application in excess of his “discretionary power,” as
it is called, would have to be submitted to the directors, two or three
of whom, during certain hours, are always in attendance each day, in
order to deal with those requests for large loans where an immediate
decision is essential, while a full board would probably sit twice a
week. The board, of course, would be asked to confirm the decisions of
the “daily” committee, and from time to time the loans granted by the
city-manager would be subjected to criticism by that body.
At the metropolitan, suburban and country branches the “discretionary
power” of the agent or manager would be based upon the amount of
business transacted at the branch. In a small town of from 20,000 to
30,000 inhabitants a manager might have power to grant, when necessary,
loans to the extent of £350 and under, without first obtaining the
sanction of the board. All applications for advances in excess of
his power would have to be immediately submitted to the head-office,
accompanied by a letter, describing the nature of the security offered,
and stating the desirability of obtaining or keeping, as the case may
be, the account. This report, in every probability, would be addressed
to the “advance department,” where it would be criticized by the
officials before going into the board-room. Many questions would be
asked with reference to the working of the applicant’s account, his
annual turn-over, and so on. If he came to them from a rival bank then
they would want to see his pass-book, and, were he already a customer,
the manager would send a list of his daily balances and comment upon
his means, habits, etc. Having satisfied themselves upon these points,
the chief of the advance department reports to the general manager, who
submits the application to the board. The process, it will be seen, is
cumbersome and necessarily slow, for it often takes the machine as many
days to give a decision as it does a private banker minutes.
Public-domain text, read in full here on John Shaqi.
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