Human Nature in Politics: Third EditionWallas, Graham
Science
Human Nature in Politics: Third Edition
Wallas, Graham
Political ethics; Politics, Practical
Nowadays, therefore, such an advertiser would practice on our automatic
and subconscious associations. He would choose some term, say
'Parramatta Tea,' which would produce in most men a vague suggestion of
the tropical East, combined with the subconscious memory of a geography
lesson on Australia. He would then proceed to create in connection with
the word an automatic picture-image having previous emotional
associations of its own. By the time that a hundred thousand pounds had
been cleverly spent, no one in England would be able to see the word
'Parramatta' on a parcel without a vague impulse to buy, founded on a
day-dream recollection of his grandmother, or of the British fleet, or
of a pretty young English matron, or of any other subject that the
advertiser had chosen for its association with the emotions of trust or
affection. When music plays a larger part in English public education it
may be possible to use it effectively for advertisement, and a
'Parramatta Motif' would in that case appear in all the pantomimes, in
connection, say, with a song about the Soldier's Return, and would be
squeaked by a gramophone in every grocer's shop.
This instance has the immense advantage, as an aid to clearness of
thought, that up to this point no Parramatta Tea exists, and no one has
even settled what sort of tea shall be provided under that name.
Parramatta tea is still a commercial entity pure and simple. It may
later on be decided to sell very poor tea at a large profit until the
original associations of the name have been gradually superseded by the
association of disappointment. Or it may be decided to experiment by
selling different teas under that name in different places, and to push
the sale of the flavour which 'takes on.' But there are other attractive
names of teas on the hoardings, with associations of babies, and
bull-dogs, and the Tower of London. If it is desired to develop a
permanent trade in competition with these it will probably be found
wisest to supply tea of a fairly uniform quality, and with a distinctive
flavour which may act as its 'meaning.' The great difficulty will then
come when there is a change of public taste, and when the sales fall
off because the chosen flavour no longer pleases. The directors may
think it safest to go on selling the old flavour to a diminishing number
of customers, or they may gradually substitute another flavour, taking
the risk that the number of housewives who say, 'This is not the real
Parramatta Tea,' may be balanced by the number of those who say,
'Parramatta Tea has improved.' If people will not buy the old flavour at
all, and prefer to buy the new flavour under a new name, the Parramatta
Tea Company must be content to disappear, like a religion which has made
an unsuccessful attempt to put new wine into old bottles.
Public-domain text, read in full here on John Shaqi.
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