He must be proficient at the art of imparting his knowledge to
other workmen, and at the same time be able to secure the prescribed
outputs and quantities. He need not be the fastest worker in the
shop, but he should be one of the most intelligent workers and best
teachers, with a keen desire to cooeperate, both with the workers and
with the other foremen.
THE REPAIR BOSS.--The repair boss has charge of the plant and
its maintenance. He must have a natural love of order and of
cleanliness, and a systematic type of mind. This position calls for
a man with an experience that will enable him to detect liability of
breakdowns before they actually occur. He must be resourceful in
repairing unexpected breakdowns in an emergency, and be able at all
times to carry out literally the directions given on the instruction
cards of the Planning Department for cleaning, maintaining, and
repairing the machines.
THE INSPECTOR.--The function of inspector under scientific or
the Taylor plan of management is most important, especially in
connection with the "first inspection." During the manufacture of
the first piece and after it is finished the inspector passes and
reports upon it before the worker proceeds with the other pieces.
Here the worker gets a return in person for each successive act on
the first piece he makes under a new instruction card, or, if he is
a new worker, under an old instruction card. Ambiguity of
instructions, if present, is thus eliminated, and wrong actions or
results are corrected before much damage to material has been done
and before much time and effort are wasted. The first erroneous
cycles of work are not repeated, and the worker is promptly shown
exactly how efficiently he has succeeded in determining the
requirements of his instructions.
The inspector is responsible for the quality of the work. He
fulfills the requirements of Schloss, who says, in speaking of the
danger, under some managements, that the foreman will sacrifice
quality to speed, if he gets a bonus for quantity of output,--"The
best safeguard against this serious danger would be found in the
appointment of a distinct staff of inspectors whose duty it should
be to ascertain, as the work proceeds, that the stipulated standards
of excellence are at all times scrupulously maintained." This
position of inspector requires an observant man who naturally is
inclined to give constructive rather than destructive-criticism. He
should be a man who can cooeperate with the workman and foreman to
rescue condemned or damaged material with the least expenditure of
time, effort and expense.
FUNCTIONALIZING THE WORKER.--Under Scientific Management,
the worker as well as the foreman, is a specialist. This he
becomes by being relieved of everything that he is not best fitted
to do, and allowed to concentrate upon doing, according to exact
and scientifically derived methods, that work at which he is
an expert.[13]
Public-domain text, read in full here on John Shaqi.
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