Analyzing Character: The New Science of Judging Men; Misfits in Business, the Home and Social LifeBlackford, Katherine M. H. (Katherine Melvina Huntsinger)
Science
Analyzing Character: The New Science of Judging Men; Misfits in Business, the Home and Social Life
Blackford, Katherine M. H. (Katherine Melvina Huntsinger)
Characters and characteristics; Success
The personal equation is eternally throwing the burden of proof on the
people it controls, and forever raising moral issues. The man who has it
may operate by no definite plan, just as this clergyman had none for
saving his own life. But he will be a confidence man of the most subtle
character. His capacity for expecting things of those under him will be
tremendous. Subordinates may never have demanded much of themselves. But
for him they will accomplish wonders, just because he expects them to.
Three men were placed at the foreman's desk of a growing factory. Each had
technical knowledge enough to run a plant three times the size. But all
failed. The first was an autocrat, who tried to boss from a pedestal, and
the men didn't like him. The next was a politician, whom the men liked
thoroughly--which was his shortcoming, for he tried to run the place as
they thought it should be run. As for the third, he tried to run it on
nerves, to do everything himself, to be everywhere at once. He didn't
fail, really--he snapped like a fiddle-string. By that time working
tension was relaxed and production wabbling on the down-peak. Nobody knew
who was in charge, or what would happen.
Then along came a fourth candidate, with an abnormally developed bump of
expectation. He knew how to approve and encourage. Sometimes he said
pleasantly: 'I knew you could do that, Bill,' Again, he put it
ironically: 'I didn't think you had it in you.' But his strong point was
expectation. With apparent recklessness he gave out work two sizes too
large for everybody. If a subordinate was a No. 7 man he handed him a No.
9 job as a matter of course, and usually the latter grew up to it. The
politician had tried this same scheme, but introduced it backward. Taking
a No. 7 man into a corner, he told him impressively that he was a No. 9
and promoted him on the spot, and warned him to say nothing about it to
anybody else. Then the man tried to swell to fit the office instead of
growing to fit the work. But this fourth candidate made everybody see that
doing No. 9 was more creditable than just being it. So everybody became
interested in the work, and nothing else.
There was another suggestive point. Taking charge after three foremen had
failed, the factory was naturally full of nasty cliques, each with its
unhealthy private interest. The new man broke up these cliques by
introducing a new interest so big that it swallowed all the little
interests, like Aaron's rod. That interest was to turn out work of such
quality and in such quantities that the factory could get contracts in
competition with an older rival, and provide steady employment.
Public-domain text, read in full here on John Shaqi.
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