Banks and Their Customers: A practical guide for all who keep banking accounts from the customers' point of view — John Shaqi
Banks and Their Customers: A practical guide for all who keep banking accounts from the customers' point of viewWarren, Henry
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Banks and Their Customers: A practical guide for all who keep banking accounts from the customers' point of view
Warren, Henry
Banks and banking -- Great Britain
Here we have a puzzle that is more than Chinese in its intricacy and
suggestiveness, for it is evident that unless the customer remembers
that he has arranged to pay, say, 4 per cent. per annum interest and
⅛ per cent. commission, he will experience considerable difficulty
in verifying the figures. As a matter of fact, the companies are not
particularly anxious to enlighten him, for see how easily the client
could have checked his charges were they specified thus:--
By interest at 4 per cent. £4 2 0
” ⅛ per cent. commission on turn-over 0 15 6
” postages 0 5 0
-------
£5 2 6
Such a statement is almost beautiful in its simplicity, and the entry
“postages” may, perhaps, give us some clue to the mystery, as it is
evident that a manager, by debiting charges in one sum, is thereby
enabled to hide certain debits such as “postages,” “telegrams,” “legal
expenses,” “stamps,” and so on, at which, were they entered separately
in the bank-book, the customer would probably strongly protest. And
then, again, by adopting this method of darkness, those persons who
leave everything to the agent never know their rates, and they are
sometimes too timid to call and inquire, as though fearing that such a
request would reflect upon the agent’s honour.
Certain banks have an account open in their ledgers called Law Charges
or Sundry Charges, to which doubtful debits are posted in the names of
various customers. At the end of each half-year these sums are credited
to the account in question and included in the clients’ charges. When,
for instance, a manager does not wish a person to know that he is
paying a fee of £3 3s. to the bank’s solicitors for the examination
by them of certain deeds which he has deposited as security, he will
probably resort to this subterfuge.
We can now criticize the account of John Jones, who on the 31st
December, 1902, owed his banker £500 2s. 6d., and examine the entries
in his pass-book from that date to the 30th June, 1903, when his
bankers rule off their books and calculate their charges. Assuming that
Mr. Jones keeps proper books, he will have an account in his ledger,
which, after making allowance for cheques drawn but not presented
for payment, will agree with his pass-book in every particular. The
following is a copy of his bank-book:--
THE LONDON AND CHEATEM BANK, LTD., with MR. JOHN JONES.
Public-domain text, read in full here on John Shaqi.
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