Banks and Their Customers: A practical guide for all who keep banking accounts from the customers' point of viewWarren, Henry
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Banks and Their Customers: A practical guide for all who keep banking accounts from the customers' point of view
Warren, Henry
Banks and banking -- Great Britain
But his banker has charged him ⅛ per cent. on £617. His glance falls
upon the balance forward of £500 2s. 6d., and it at once occurs to him
that the manager has charged him thereupon, that, in short, a mere
banker’s opening entry has been included in his turn-over. Excited by
this discovery, Mr. Jones calls upon his banker, and points out to him,
with a touch of Celtic intensity, that he sees no earthly reason why
he should pay 12s. 7d. simply because the bank has made an entry of
its own in his pass-book. Moreover, with a keen eye for mathematics,
he clearly demonstrates that he has already paid commission upon
the various transactions which resulted in the said balance; so the
manager, adjusting his spectacles, and praying Mr. Jones to moderate
his language, allows that, in the hurry of business, a little mistake
has occurred. A customer, when checking his charges, should see that he
does not pay commission upon opening entries of this description, as,
needless to say, they are merely there in order to enable the banker
to balance his books, and bear no relation whatever to a client’s
turn-over, though they are sometimes added to it.
Just referring to the rate of commission, ⅛ per cent. we know, seems
too much, so Mr. Jones may be recommended to read Chapter VIII of this
book.
Lastly, we come to the entry “Postages, 5s.” The manager, during the
half-year, writes numerous letters to his customers, sends their
pass-books to them through the post, and so on; therefore, in order to
reduce his incidental expenses, he debits a few shillings to certain
easy-going clients before the books are ruled off, and so as to
prevent awkward questions being asked, he includes these small sums
with “charges.” Mr. Jones, who has probably not received half a dozen
letters from the bank during the half-year, will naturally refuse to
pay this imposition.
Should a customer not have made arrangements with the manager as to
the rates he is to pay, he would ask at what rates his account has
been charged, and then proceed to check the banker’s figures in the
manner indicated in these pages. Such an entry as “charges” has nothing
better than its extreme vagueness to recommend it, and the client,
when he finds this word in his pass-book, should, if he experience
any difficulty in checking the figures, return it to the manager with
the request that he will give him full particulars as to the rates of
interest and commission, and also tell him the amount of any additional
charge or charges, if there be any.
We can now make out a table of the amount Mr. Jones has to reclaim from
his banker:--
_Customer’s Calculations._ _Banker’s Calculations._
Public-domain text, read in full here on John Shaqi.
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