Confessions of a Railroad SignalmanFagan, James O. (James Octavius)
History
Confessions of a Railroad Signalman
Fagan, James O. (James Octavius)
Railroad accidents; Railroads; Railroads -- United States -- Employees
Twelve or fifteen hours at a stretch is too long a period for any man
or boy to remain in harness. As I look at it, the primary object of
this law is, or should be, to increase the efficiency of the service.
This is particularly desirable, for the reason that some of the worst
wrecks in the history of railroading have been attributed to sleepy
and careless telegraph operators. But it by no means follows that,
because the law has increased the operator’s pay and shortened his
day’s work, it has also increased his efficiency. You can depend upon
a good man, who works twelve hours at a stretch, while you can place
little reliance upon a shiftless fellow who is called upon to work only
nine. To increase efficiency in any department or industry, you must
touch or act upon personality in some way. This giving of something for
nothing by the United States government is at best a very questionable
proceeding, and it is a pity that the nine-hour law could not have
been framed with at least some reference to merit, attention to duty,
and length of service. The man who works eight hours at high pressure
is much more likely to be overworked, and, generally speaking, is
more worthy of assistance than the twelve-hour man, who may handle on
an average one message per hour, and consequently has difficulty in
keeping awake. Unprejudiced judges are of the opinion that, as framed
at present, the law will have no effect whatever upon the efficiency
of the service. Of course the function of a railroad manager is to
promote efficiency, but laws of this description ignore the usual and
constituted authority and divert the attention of the employees to
their unions and to the national government. But now we will take up
this matter of personality and the human equation from a vastly more
important point of view.
A very serious and somewhat remarkable accident took place quite
recently--an engine attached to a passenger train ran into an open
draw and dropped thirty feet, leaving the tender and four coaches,
containing seventy-five passengers, on the brink. The following day,
in a report of this accident, the Boston “Transcript” quoted President
Tuttle of the Boston & Maine Railroad, as follows:--
“You can’t open that draw, you can’t pull the bolts that block it,
until all signals are set for danger, and they remain at danger while
the draw is open. They do not disappear until the draw is closed and
the signals for a clear track are set. The engineman knew these signals
were there, and he knew what they meant. A railroad may supply every
safety device known to modern science for precaution, it may put in the
perfection of safety appliances for the safety of its passengers and
its stock, but you can’t get by the _human equation_. You’ve got to
stop right there. You can only discharge the man and get another, and,
in turn, he is liable to do the same thing.”
Public-domain text, read in full here on John Shaqi.
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