One of the questions asked was: ``How do
you make the most of the wages paid your
men?''
As subsidiary to this general question three
other questions were asked: ``In paying them
do you base the amount to be received by each
man upon a fixed salary? By some of the
men upon actual output--commissions or
piecework rates? By some upon a combination
including profit-sharing or bonus?''
The answers to these latter questions were
not uniform even among employers engaged
apparently in the same business and under
very similar conditions. Some reported that
all the methods suggested were used in their
establishment. Factory hands were employed
on piecework or on a premium or bonus basis
where conditions permitted; office assistants
<p 143>
on fixed salaries; department managers upon
a combination including profit sharing. The
results reported, however, were far from uniform.
The astounding feature was the diversity
of opinion among successful managers
of employees. By various houses one or more
of the systems had been tried under apparently
favorable conditions and had been discarded.
On the other hand each of the systems was
advocated by equally successful business firms.
In judging of the relative merits of fixed
salaries as compared with other methods the
experiences of individual firms offer no certain
data. The relative merits and demerits
are best disclosed by a psychological analysis
of the manner in which the various devices
appeal to the employee's instincts and reason.
_When wages are based on commission, piece
rate, or a bonus or premium system, the stimulus
to action is constantly present. Every stroke
of the hammer, every sale made, every figure
added, increases the wage. The wage thus continuously
beckons the worker to greater accomplishment_.
<p 144>
All other considerations lose in importance,
and the mind becomes focused on output.
The worker is blinded to all other motives,
and invariably sacrifices quality unless this
be guarded by rigid inspection. The piecework
or task system thus influences the worker
directly and incessantly without regard for
the particular instinct to which it may be appealing.
Every increase in rate adds directly
to the means of self-preservation, of social
distinction, and of the accumulation of
wealth.
_The worker with a fixed salary or wage does
not feel as continuously the goad of his wage.
It is less in mind and does not control his attitude
toward his work. The man on a fixed
salary, therefore, will not produce so much_.
Public-domain text, read in full here on John Shaqi.
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