How such a policy reacts on the wage question,
and hence on the efficiency of employees,
is shown by an instance which lately fell under
<p 155>
my notice. By a long and persistent campaign
of education and demonstration, a small ``quality''
house forced a rival ten times as large
to adopt the careful processes on which this
quality depended. Adopting the small man's
methods, the competitor, instead of training its
own operatives to the new standards, sought
to hire the other man's skilled workers. The
premium offered was a thirty per cent advance.
It was refused, however. The tempted mechanics,
analyzing the rival's proposal, hit on
the disloyalty contemplated towards its own
employees. They were to be discharged or
transferred to other departments to make
room for the new men.
Measuring this cold-blooded policy against
the consideration, the unfailing effort of their
old employer to ``take care of them'' in bad
seasons, the workers decided to stick to the
smaller company and refuse the advance.
_Next to continuous employment, among methods
of increasing the value of wages, is the policy
of making promotions from the ranks_.
This practice seems to be commonly ac-
<p 156>
cepted as fruitful, although many firms believe
it impossible of application in filling some
of the higher as well as some of the more technical
positions. Where the system is applicable,
it acts as a powerful stimulus to the
men by adding to their present wages the
promise or possibility of better positions and
higher pay in the future. It gives assurance of
promotion for faithful service much greater
than in houses which fill the upper positions
from outside sources on the assumption that
they thus get ``new blood'' into the business.
The men secured from outside may be more
skilled or more productive of immediate results
than any available in the house organization.
By their importation, however, the
wages of all the men aspiring to the position
have been cheapened. Nor does the evil stop
there.
_The assumption is naturally drawn that the
same practice is likely to be followed in filling
other vacancies. The stimulus to initiative and
activity is thus weakened for men in every grade
and their wages are shrunk below par_.
<p 157>
The importance which some successful employers
attach to this principle of promotion
from the ranks is well illustrated by an incident
which recently occurred in a large manufacturing
establishment organized on a one-man
basis. During the president's absence it was
decided to open up a new zone of trade for a
new product. No one in the organization
knew the product and the field, so a new man
was put in charge. The work progressed
surprisingly well; the enterprise was in every
way successful.
Public-domain text, read in full here on John Shaqi.
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