In line with this policy are the systems of
benefit insurance for accident and sickness
maintained and partly supported by many
companies; the pension systems which have
been adopted within the last few years by
some of the greatest and most progressive
companies in America; the free medical service,
both in case of factory accidents and
sickness at home, which other firms provide
for employees; and various other activities
contributing to the welfare of workers, both
during working hours and afterwards.
Employers are coming more and more to
see that this is the case and to devote both
thought and money to the elimination of conditions
which cut wages below par.
_Whatever reduces hazard, discomfort, loss of
time, uncertainty, or the cost of living for workers
adds value to their wages and is a means of
influencing their attitude towards the company_.
Some employers are continually exercised
to keep the wages of their men from falling
below par. Others are equally solicitous that
their men may regard their wages as above
<p 161>
par. This classification is a real one and was
made plain by some of the interviews referred
to above. Thus in answer to the question,
``What special method do you employ to make
men satisfied or pleased with their wages?''
one employer immediately put his own interpretation
on the question. To him it meant,
``What method do you employ to keep your
men from being _*dissatisfied_ with their wages?''
His answer was: ``By paying them somewhere
near what they ask or expect. If we
don't,'' he added, ``they go out on strike and
we have to compromise.''
The majority of successful employers have
advanced beyond this negative, defensive
attitude and take a positive and aggressive
position in dealing with the problem.
_Instead of assuming their work accomplished
when the men are not dissatisfied or rebellious,
they do not rest until every dollar paid out in
wages is above par in its influence upon efficiency_.
Thus in innumerable ways the progressive
employer increases the value of all wages he
<p 162>
pays by making them appeal to the reason
and to the instincts of workers in a way un-
dreamed of by less enlightened men. The
purpose of wages is to produce a certain
psychological effect and to promote the most
favorable attitude on the part of the worker.
The methods of increasing the purchasing power
of money thus spent is one of the most interesting
and yet complex problems which the
business man has to face.
This chapter shows the psychological ground
for the following statements:--
Employees differ in their response to piecework
rates and to salaries. Some respond
more satisfactorily to one and some to the
other.
When the development of men for better
positions is of prime importance, the piecework
system is not to be adopted. If the
quantity of work per unit of wage is of greatest
importance, then some form of wage other
than fixed salary should be used.
Public-domain text, read in full here on John Shaqi.
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