Little Visits with Great Americans, Vol. 1 (of 2): Or Success, Ideals and How to Attain Them
History
Little Visits with Great Americans, Vol. 1 (of 2): Or Success, Ideals and How to Attain Them
Success; United States -- Biography; United States -- History -- 19th century -- Biography
But it was not only in the quick catching of a novel advertising
thought that the new house was making history; in newspaper
advertising, it was even further in advance. The statements of store
news were crisp and unhackneyed, and the first artistic illustrations
ever put into advertisements were used there. So high was the grade of
this picture-work that art schools regularly clipped the illustrations
as models; and the world-famous Shakespearean scholar, Dr. Horace
Howard Furness, treasured the original sketches of “The Seven Ages” as
among the most interesting in his unique collection.
As a storekeeper he was just as original. It was the universal rule
in those days, in the clothing trade, not to mark the prices plainly
on the goods that were for sale. Within rather liberal bounds, the
salesman got what he could from the customer. Mr. Wanamaker, after
a time, instituted at Oak Hall the plan of “but one price and that
plainly marked,”—the beginning of still another revolution in business
methods. He saw to it that customers had prompt and careful attention.
If a sale was missed, he required a written reason for it from the
salesman. There was no haphazard business in that store,—nothing of the
happy-go-lucky style. Each man must be alert, wide-awake, attentive, or
there was no place for him at Oak Hall.
ECONOMICAL WAYS.
And Mr. Wanamaker’s habits of economy were never relaxed. It is told
of him that, in the earlier days of Oak Hall, he used to gather up the
short pieces of string that came in on parcels, make them into a bunch,
and see that they were used when bundles were to be tied. He also had a
habit of smoothing out old newspapers, and seeing that they were used
as wrappers for such things as did not require a better grade of paper.
A considerable portion of the trade of the new store came from people
in the country districts. Mr. Wanamaker had a way of getting close to
them and gaining their good will. An old employee of the firm says:
“John used to put a lot of chestnuts in his pocket along in the fall
and winter, and, when he had one of these countrymen in tow, he’d slip
a few of the nuts into the visitor’s hand and both would go munching
about the store.” Another salesman of the old house says: “If we saw
a man come in chewing gum, we knew it was of no use trying to sell
him anything. You see, he was sure to be as green as grass and fully
convinced that we were all watching for a chance to cheat him. John
said it was all nonsense; that such people came on purpose to buy, and
were the easiest people in the world to sell to. And he would prove
it. He would chew gum with them, and talk farm or crops or cattle with
them. They’d buy of him every time. But none of us could ever get his
knack of dealing with countrymen.”
Public-domain text, read in full here on John Shaqi.
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