Prowling about PanamaMiller, George A. (George Amos)
Philosophy
Prowling about Panama
Miller, George A. (George Amos)
Panama -- Description and travel
When a man sells goods on talk he may dispose of inferior qualities
occasionally, and trust that he can talk enough faster next time to make
up for his loss of standing; but when goods are sold on friendship a
single mistake in quality means ruptured relations and the end of
commercial confidence. And where friendship furnishes the basis of
business the buyer will protect the seller in return for uniform good
treatment on his part. Like all other racial customs, when once it is
understood the system is not so unreasonable as at first appears.
An Englishman traveling in South America told me that on one occasion he
sold a large bill of goods on credit to a man who proved to be a rascal.
As the time for the return of the salesman and the payment for the goods
drew near the buyer tried to sell out his entire stock at half price, with
the intention of leaving the country with the money. But all the other
merchants were friends of the salesman and refused to take advantage of
the situation, to the loss of their friend. They preferred to lose their
own profits.
Business in Latin-America is a personal matter. If a deal goes wrong,
somebody is responsible. North American business has a large impersonal
element, and the man who makes a bad bargain usually feels that he had
himself largely to blame. The joke is on him, and he will exercise more
shrewdness next time. But the southern merchant views the case
differently, and it behooves the salesman to handle only goods that will
move to the profit of the buyer.
When once this basis of friendly confidence is well set up it is easy to
consummate large transactions with very little preliminary investigation.
The capitalist is more interested in knowing what his trusted friend
thinks than in getting data upon which to base his own conclusions.
[Illustration: BOILING "DULCE"--CRUDE SUGAR]
National ambassadors and Christian missionaries soon learn what the
business man found out long ago: that there is only one road to successful
relations with these people and that is the way of the heart. Neither
minister nor missionary nor merchant can succeed unless he genuinely likes
the people with whom he is dealing. Any missionary who is afflicted with a
sense of superiority had better look up the sailing dates of any steamer
line connecting with the United States.
In meeting strangers the right kind of a letter of introduction has high
value. Let the letter be from a personal friend, and the homes and hearts
are opened in a way that surprises the more coldly formal man from the
north. It is a cheering and heartening experience to present a good letter
to a fine family and be received with a cordiality and genuine hospitality
that leaves no doubt as to the honest motives of the hosts.
Public-domain text, read in full here on John Shaqi.
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