Life insurance -- Fiction; Life insurance agents -- Fiction; Short stories
“We all do,” returned Murray, “but the man who has no other aim than
that would better stick to business and let the professions alone. Life
insurance has become a profession, like banking. Time was when anybody
with money could be a banker, but now it is conceded to require special
gifts and a special training. I place life insurance right up in the
front rank of the professions, for it is semi-philanthropic. We are not
in it for our health, of course, but, if we are conscientious and
earnest, we may reasonably flatter ourselves that we are doing a vast
amount of good in line with our work. The life insurance solicitor has
been the butt of many jokes. Perhaps he himself has been responsible for
this, but times have changed and so have methods. If I ever caught one
of my men slipping into an office with an apologetic air, like a
second-rate book-canvasser, I’d discharge him on the spot. The insurance
solicitor of to-day wants to consider himself a business man with a
business proposition to make; he must have self-respect and show it. The
best men plan their work carefully, do not attempt to hurry matters, and
usually meet those that they expect to interest in their proposition by
appointment, instead of trying to force the thing upon them by pure
nerve. When a fellow becomes a nuisance he is hurting himself, his
company and all others in his line. Do you still think insurance the
line for you?”
“I can begin,” said the young man, by way of reply, “with an application
from my present employer. I’ve been talking insurance to him for
practice, and he has agreed to take out a policy. He’s a pretty good
fellow. He says I’m worth more than he can afford to pay me and he wants
to help me along.”
“I guess you’re all right,” laughed Murray. “At any rate, you impress me
as being the kind of man I want. Leave your references and come in again
tomorrow.”
Murray was unusually particular as to the character of the men he
employed. It was not enough for him that a man could get business, but
he had his own ideas as to the way business should be secured. Absolute
integrity and the most painstaking care to state a proposition fairly,
without exaggeration, were points upon which he insisted.
“A dissatisfied policy-holder,” he said, “is a dead weight to carry; a
satisfied policy-holder is an advertisement. If a man finds he is
getting a little more than he expected, he is so much better pleased; if
he finds he is getting a little less, he feels he has been tricked.
Insurance is a good enough proposition, so that you don’t have to gild
it.”
Murray himself, in his younger days, had once secured an application for
a large policy by refusing to expatiate on the merits of the particular
form of insurance he was advocating.
“Well, let’s hear what a beautiful thing it is,” the man had said.
Public-domain text, read in full here on John Shaqi.
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