The History of the TelephoneCasson, Herbert Newton
History
The History of the Telephone
Casson, Herbert Newton
Telephone -- History
To describe one of those early telephone exchanges in the silence of
a printed page is a wholly impossible thing. Nothing but a language
of noise could convey the proper impression. An editor who visited the
Chicago exchange in 1879 said of it: "The racket is almost deafening.
Boys are rushing madly hither and thither, while others are putting in
or taking out pegs from a central framework as if they were lunatics
engaged in a game of fox and geese." In the same year E. J. Hall wrote
from Buffalo that his exchange with twelve boys had become "a perfect
Bedlam." By the clumsy methods of those days, from two to six boys were
needed to handle each call. And as there was usually more or less of
a cat-and-dog squabble between the boys and the public, with every one
yelling at the top of his voice, it may be imagined that a telephone
exchange was a loud and frantic place.
Boys, as operators, proved to be most complete and consistent failures.
Their sins of omission and commission would fill a book. What with
whittling the switchboards, swearing at subscribers, playing tricks with
the wires, and roaring on all occasions like young bulls of Bashan,
the boys in the first exchanges did their full share in adding to the
troubles of the business. Nothing could be done with them. They were
immune to all schemes of discipline. Like the MYSTERIOUS NOISES they
could not be controlled, and by general consent they were abolished.
In place of the noisy and obstreperous boy came the docile, soft-voiced
girl.
If ever the rush of women into the business world was an unmixed
blessing, it was when the boys of the telephone exchanges were
superseded by girls. Here at its best was shown the influence of the
feminine touch. The quiet voice, pitched high, the deft fingers, the
patient courtesy and attentiveness--these qualities were precisely what
the gentle telephone required in its attendants. Girls were easier to
train; they did not waste time in retaliatory conversation; they were
more careful; and they were much more likely to give "the soft answer
that turneth away wrath."
Public-domain text, read in full here on John Shaqi.
Reviews
Reviews
No reviews yet
Be the first to share your thoughts on this work.
Join the Discussion
Join the discussion
Sign in to leave a comment or review.
Sign InorCreate an account