The Psychology of SalesmanshipAtkinson, William Walker
Science
The Psychology of Salesmanship
Atkinson, William Walker
Selling -- Psychological aspects
safe--so there may have been something in the tale, after all.
Every mind is an "Easyboy and Hardfellow" firm. Both partners are in
evidence. In some cases "Easyboy" has far more sway and influence than
his more capable partner; in others they have equal authority; in a
third, "Hardfellow" asserts his right and ability, and "Easyboy" has to
take a back seat under protest. But the same principle is true of them
all. And this fact is taken into consideration by men of the world who
understand the true state of affairs. If anyone doubts this statement of
psychological facts, let him analyze himself, and look back over his own
experience. He will find that "Easyboy" has played him many a sad trick
in the past, and the "Hardfellow" has been "off his job" more than once.
Then let him begin to analyze others with whom he comes in contact--he
will see the same state of affairs existing there. And yet there is no
mystery about the matter--it is all in accordance with known
psychological laws. Some writers on the subject of Salesmanship rather
solemnly assure us that the "Easyboy" part of the mind is a "higher
mind"--but it is not. It belongs to the _instinctive_ stage of mental
development, rather than to the _rational_. It is an inheritance from
the past--that past in which men were moved entirely by feeling and
emotion, before reason came to its present stage of development. If it
is "higher" why is it a fact that the lower races and individuals
manifest it to a greater extent than the higher ones? This part of the
mind gives vitality and energy to one, but unless it be controlled by
Intellect and Will it is apt to prove a curse.
CHAPTER VI
THE PRE-APPROACH
Nearly all teachers of or writers upon Salesmanship lay much stress upon
what is called "The Pre-Approach," by which term is indicated the
preliminaries leading up to the Approach or Interview with the Buyer.
What we have said under the head of "The Mind of the Salesman" is really
a part of the Pre-Approach, for it is in the nature of the preparation
of the mind of the salesman for the interview with the buyer. But there
is more than this to the Pre-Approach. The Pre-Approach is the mapping
out of the campaign--"organizing victory" it has been called. It is the
accumulation of ammunition for the fight, and the laying out of the
strategy. Macbain says: "The Pre-Approach is the groundwork upon which
the salesman builds. It comprises all the information obtainable by him
that will be of importance in making his approach in selling the
customer. * * * A sale, in fact, resembles chimney-building, in which it
takes more time for preliminary scaffold-making than it does to build
the permanent structure once the scaffold is made."
Public-domain text, read in full here on John Shaqi.
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