By two o'clock, however, practically the entire selling force at least
is back again. The hardest portion of the day begins. For, no matter
how hard the store may advertise, no matter how it may strive to educate
its patrons in every other way to the use of its facilities in the less
crowded and hence more comfortable morning hours, the hard and solemn
fact remains that it suits the comfort and convenience of the average
New York woman to shop in the afternoon. And shop in the afternoon she
does. She comes into Macy's right after luncheon--although a single
glance at the big and crowded restaurant would easily convince you that
she often lunches as well as shops in the big red-brick institution of
Herald Square--and then gets right down to the serious business of
shopping.
And at Macy's it _is_ business; always business. The big store at
Broadway and Thirty-fourth Street, in recent years at least, has not
gone in for shows--for organ and orchestral concerts or recitals or
anything of that sort. It has considered that its best shows are always
upon its counters. It has had no quarrel with the successful stores that
have added entertainment features to the other routine of their
operations. It merely has contended that its own method was completely
satisfactory to itself. Which, after all, is a position of infinite
strength.
"Macy's attractions are its prices!" is an advertising slogan of the
house so long sounded now that it has become almost a household phrase
to its hundreds of thousands of regular patrons. It is a phrase up to
which it has lived, steadily and consistently. And not only has it
steadfastly refused to give shows of any sort--save, of course, those
wonderful window pageants of other years, which were horses of quite a
different color indeed--but it has also refused up to the present time
to install such non-merchandise enterprises as manicuring parlors,
hair-dressing rooms, barber shops and the like. And this despite the
fact that in selling such things as groceries and automobile
sundries--to take two specific instances out of several--it has gone
considerably beyond the merchandise scope of some of the very largest of
its New York competitors.
"Hundreds of thousands of regular patrons?" you interrupt and repeat. "A
hundred thousand people is a whole lot. Until very recently, at least,
the population of what would be considered a pretty good-sized American
city."
Public-domain text, read in full here on John Shaqi.
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