As he stepped into the corridor, one of the young women clerks was filling
in an appointment slip on the long roll that hung on a metal cylinder. This
was an improved device, something like a cash-register machine, that
printed off the name opposite a certain hour that was permanently printed
on the slip. The hours of the office day were divided into five-minute
periods, but, as two assisting physicians were constantly in attendance
beside Sommers, the allotted time for each patient was about fifteen
minutes.
"Mrs. Winter is in No. 3," the clerk told him. "Long in No. 1, and Mr.
Harrison and a Miss Frost in the reception room."
So the machine ground on. Even the prescriptions were formularized to such
an extent that most of them were stencilled and went by numbers. The clerk
at the end of the corridor handed the patient a little card, on which was
printed No. 3033, No. 3127, etc., as he circled by in the last turn of the
office. There was an apothecary store on the floor below, where the patient
could sit in an easy-chair and read the papers while the prescription
called for by his number was being fetched by an elegant young woman.
Sommers hurried through with Mrs. Winter, who was a fussy, nervous little
woman from the West Side; she resented having "a young feller" thrust on
her.
"I knew Dr. Lindsay when he was filling prescriptions on Madison Street,"
she said spitefully.
Sommers smiled. "That must have been a good while ago, before Chicago was a
big place."
"Before you was born, young man; before all the doctors who could came down
here in a bunch and set up offices and asked fees enough of a body to keep
'em going for a year!"
Then young Long; then one, two, three new patients, who had to have
physical examinations before being admitted to Lindsay. Once or twice
Lindsay sent for Sommers to assist him in a delicate matter, and Sommers
hurried off, leaving his half-dressed patient to cool his heels before a
radiator. After the examinations there was an odd patient or two that
Lindsay had left when he had gone out to lunch with some gentlemen at the
Metropolitan Club. By two o'clock Sommers got away to take a hasty luncheon
in a bakery, after which he returned to a new string of cases.
To-day "the rush," as the clerks called it, was greater than usual. The
attendants were nervous and irritable, answered sharply and saucily, until
Sommers felt that the place was intolerable. All this office practice got
on his nerves. It was too "intensive." He could not keep his head and enter
thoroughly into the complications of a dozen cases, when they were shoved
at him pell-mell. He realized that he was falling into a routine, was
giving conventional directions, relying upon the printed prescriptions and
mechanical devices. All these devices were ingenious,--they would do no
harm,--and they might do good, ought to do good,--if the cursed human
system would only come up to the standard.
Public-domain text, read in full here on John Shaqi.
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