All in the Day's Work: An AutobiographyTarbell, Ida M. (Ida Minerva)
History
All in the Day's Work: An Autobiography
Tarbell, Ida M. (Ida Minerva)
Journalists -- United States -- Biography; Tarbell, Ida M. (Ida Minerva), 1857-1944
Quite as conspicuous as the physical changes in the shop was the change
in what may be called its human atmosphere. Under the Taylor System the
business of management was not only planning but controlling what it
planned. Management laid out ahead the day’s work for each man at his
machine; to him they went with their instructions, to them he went for
explanations and suggestions. Office and shop intermingled. They
realized their mutual dependence as never before, learned to respect
each other for what they were worth. Watching the functioning, one
realized men had come to feel more or less as Taylor himself felt: that
nothing of moment was ever accomplished save by cooperation, which must
be “intimate and friendly.” Praised once for his work on the art of
cutting metal he said a thing all leaders would do well to heed:
“I feel strongly that work of any account in order to be done rightly
should be done through true cooperation, rather than through the
individual effort of any one man; and, in fact, I should feel rather
ashamed of any achievement in which I attempted to do the whole thing
myself.”
Nothing was more exciting to me than the principles by which Taylor had
developed his science. They were the principles he had applied to
revolutionary discoveries and inventions in engineering. I made a brief
table of them. They make the best code I know for progress in human
undertakings:
1) Find out what others have done before you and begin where they
left off.
2) Question everything—prove everything.
3) Tackle only one variable at a time. Shun the temptation to try
more than one in order to get quick results.
4) Hold surrounding conditions as constant and uniform as possible
while experimenting with your variable.
5) Work with all men against no one. Make them want to go along.
There is enduring vitality in these principles and there is
universality. They are as good for battered commonwealths as for
backward disorganized industries. Think what it would mean in Washington
today if all the experimenters began where others had left off, if no
demonstrated failure was repeated, if theory was held to be but 25 per
cent of an achievement, practice 75, if one variable at a time was
experimented with, if time were taken for solutions and above all if
everybody concerned accepted “intimate and friendly” cooperation as the
most essential of all factors in our restoration.
Public-domain text, read in full here on John Shaqi.
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