Analyzing Character: The New Science of Judging Men; Misfits in Business, the Home and Social LifeBlackford, Katherine M. H. (Katherine Melvina Huntsinger)
Science
Analyzing Character: The New Science of Judging Men; Misfits in Business, the Home and Social Life
Blackford, Katherine M. H. (Katherine Melvina Huntsinger)
Characters and characteristics; Success
When we called these things to the attention of the manager, he was deeply
surprised and pained. "Why," he said, "every head of a department in this
printing and publishing house is a personal friend of mine. I have the
highest regard for them and have held their honor and uprightness so high
in my estimation that it has never occurred to me to investigate their
administration in their several departments. You know, of course, that
this is the usual procedure in the printing business. The foremen regard
these prerogatives as being especially theirs and would very deeply and
bitterly resent any attempt on the part of the management to take them
away." The manager was only partly right. It is true that these practices
have been followed in many printing and publishing houses; that they are
followed in some even to-day; but even in his time the most progressive
and successful had long ago abolished this inefficient and
dishonesty-breeding system.
SCIENTIFIC PURCHASING ENDS ABUSES
To-day in every well-managed printing office, as well as every other
industry, there is a purchasing department. Materials are purchased, not
through favors, or on account of bonus from the salesmen, but upon exact
specifications which are worked out in the laboratory. Materials are
accepted and paid for only after a laboratory analysis to ascertain their
true worth. Materials are kept in a stores department and are issued only
upon written requisitions. Requisitions are carefully checked up, records
kept to show that each department is using only its proper quota of
materials and supplies of all kinds.
While the purchasing of mere inanimate material, which after all is only
secondary in importance, has thus been reduced to science and art in
charge of specialists, the methods of selection, assignment, and handling
of employees in nearly all industrial and commercial institutions
continues to-day on the same old dishonest basis as that which we found in
the printing and publishing house described. Foremen, superintendents, and
heads of departments still guard jealously their prerogatives of hiring
and firing. So deeply rooted is this prejudice in the minds of the
industrial and commercial world, that many managers have said to us in
horror, "Why, we can't take away the power to hire and fire from our
foremen. They couldn't maintain discipline. They would not consent to
remain in their executive positions if they did not have this power of
life and death, as it were, over their employees."
Incidentally, we may say, that we have had almost no trouble in securing
the enthusiastic and loyal co-operation of foremen and superintendents
where employment departments have been installed.
SCIENTIFIC EMPLOYMENT THE REMEDY
Public-domain text, read in full here on John Shaqi.
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