Banks and Their Customers: A practical guide for all who keep banking accounts from the customers' point of viewWarren, Henry
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Banks and Their Customers: A practical guide for all who keep banking accounts from the customers' point of view
Warren, Henry
Banks and banking -- Great Britain
Finally, some banks, we know, issue pass-books to their depositors
instead of receipts. It sometimes happens that, at a depositor’s death,
the book is with the banker. Unless, therefore, his own people chance
to know that he had a deposit account, all traces of its existence are
obliterated, for the banker, who has the book in his possession, is not
compelled to give any notice. After the publication of one of my books
my publisher received a letter from a lady complaining bitterly that a
certain bank had treated a kinswoman of hers in this manner. Should the
relations of a deceased man or woman have reason to suspect that money
has been saved and placed somewhere, they should go to every bank in
the town where the deceased resided and inquire whether any sums are
standing to his credit in the books of the banks. Their application
cannot be refused, and the result may possibly be somewhat surprising,
while they will at least have the satisfaction of knowing that their
kinsman’s savings are not being devoted by the banks to their own use.
As the law now stands, a deceased customer’s balance is, to a certain
extent, at the mercy of his banker; but whether these unclaimed
balances would in the aggregate amount to the huge total at which some
people are disposed to estimate them is rather doubtful. That the law
urgently requires amending cannot, however, for a moment be questioned,
for persons whose own interests conflict with those of the public
can seldom be trusted to judge impartially; and it is quite evident
that directors, who are imbued with the commercial instinct, are not
exceptions to the rule. The aggregate, no doubt, would be represented
by a large sum, but the public, where money is concerned, generally
looks pretty smartly after it, so one would imagine that this total
would consist principally of numerous small balances, and that large
windfalls must be few and far between.
These so-called “unclaimed” balances are, we have seen, in reality
_unpublished_ balances, and steps certainly ought to be taken to compel
the joint-stock banks to advertise in certain London and local papers
the names and last known addresses of those individuals in whose names
sums of moneys, in excess of say £5, have been standing intact in
their books for any period in excess of five years. The banks might
also be made to hang a list of these names in a conspicuous part of
their offices, so that those who are entitled to these sums should
at least have an opportunity of claiming them. Were the companies
compelled to adopt this course, we should hear very little more of
unclaimed balances, for the thought of publicity would be distasteful
to them, and they would immediately take steps to put themselves in
communication with either the customers or their kinsfolk. One would
think, too, that the Government had a better claim to these balances
than the banks. Mr. Asquith, for instance, might find them useful as a
basis for his old-age pension scheme!
Public-domain text, read in full here on John Shaqi.
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