Banks and Their Customers: A practical guide for all who keep banking accounts from the customers' point of viewWarren, Henry
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Banks and Their Customers: A practical guide for all who keep banking accounts from the customers' point of view
Warren, Henry
Banks and banking -- Great Britain
Perhaps a few illustrations of the relations between the banks and
their clerks may prove interesting. I have in my mind the case of a man
who sat by my side at a large branch bank in the North. From being a
chief-clerk or accountant in the service, he had been reduced to £160
a year, and sent to the branch in question. The cost of living being
expensive in a large city, he was compelled to send his children to the
Board schools. In fact, he was so hard up that he wrote to the general
managers telling them that he could not live on the salary, and asking
them to increase it. He was told that, if he were not satisfied, he
could take a year’s salary (I think it was) and go. The bank, however,
ultimately succeeded in getting rid of him more cheaply. The man, who
was a tailor’s tout and an insurance agent in his spare moments, did
all in his power to add to his income; but at last he fell so low
that he actually descended to taking money from the men’s coats. Then
followed detection and dismissal.
Now, who was the more to blame, the clerk or the bank? The clerk had
informed the directors that he could not live upon his salary, and the
directors made him an impossible offer, for the man, who must have
been getting on for fifty, had been in the service from a boy, and was
therefore not worth thirty shillings a week outside. Knowing this, the
offer of the directors was frankly brutal, and losing hope the clerk
became a petty thief. My ethics may be somewhat shaky, but were I on my
trial for a harp and a halo I would rather stand in the thief’s place
than in that of those directors.
Another man in the same office, although single, could not acquire
the art of living upon £160 a year, and after some few years of
unsuccessful striving and vain endeavour, he was dismissed for drink
and debt. He then became a traveller in the wine trade, and terminated
his not uninteresting career by getting drunk on his samples. A third
man, who was a married cashier, took two sovereigns from his till,
intending to return them upon the following day, but his till-money
was counted the very next morning by the accountant, who was probably
suspicious, and the man had to go. Out of a staff of twenty-eight men,
five, I think, were cashiered within five years; it seems to me that
were a kinder spirit manifested by those in authority much of this
misery and suffering might be spared.
Public-domain text, read in full here on John Shaqi.
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