Conference of Officers in Charge of Government Hospitals Serving Veterans of the World War
History
Conference of Officers in Charge of Government Hospitals Serving Veterans of the World War
Medicine, Military; Military hospitals; World War, 1914-1918 -- Veterans -- Medical care -- United States
In this connection, it might be said that a mistake which is made in
many government institutions, and one which is not made by the most
successful business men, is to attempt to start on economy at a place
where one can least afford to economize, that is in the pay and
allowances of the personnel immediately responsible for the management
of the institution, the responsible heads of departments, etc. In other
words, we are not always willing to pay for brains, a price commensurate
with the business responsibility involved. Again when we have been
fortunate enough to secure the right man the right place, we do not
always recognize his value by paying him a price commensurate with the
value of his work. Furthermore, when we have made the mistake of getting
the wrong man, who in reality is receiving a greater compensation than
his services are worth, and one who, in reality, is a very expensive
employee, we oftentimes make the mistake of not recognizing inefficiency
and promptly correcting it,
In case there is any decided handicap along the lines of inefficiency in
the responsible personnel in the administrative, utility, service or
professional departments, it should be promptly corrected, as it is to
those in such petitions to whom we constantly look to be on the alert in
recognizing the short comings of all subordinate personnel.
In visiting our own or other hospitals we promptly recognize the
presence or absence of evidence of the proper vigilance or efficiency in
every department. In case of a tour of inspection of one of these
institutions there should be found spurting steam valves, leaking water
faucets, extravagant use of electric lights, overheated buildings,
garbage and swill tanks running over with waste food supplies, evidence
of lack of organization and co-operation on the part of the personnel,
professional or otherwise, we should immediately recognize the fact that
there was inefficiency existing in the personnel of such an institution,
and as a result of this, a decided lack of economical and efficient
administration. Finding such conditions in other departments, we should
expect to find unsatisfactory conditions when the patient population was
reached. We should expect to find histories poorly written or not
written at all, patients waiting over-time for special examinations or
special treatments, lack of accurate laboratory and X-ray records, etc.
The matter of such inefficiency and consequent poor administration on
the part of the personnel in any institution would naturally lead to
great dissatisfaction on the part of the patients of such an institution
and to the greatest lack of economy on the part of the administration,
of the hospital.
Public-domain text, read in full here on John Shaqi.
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