Confessions of a Railroad SignalmanFagan, James O. (James Octavius)
History
Confessions of a Railroad Signalman
Fagan, James O. (James Octavius)
Railroad accidents; Railroads; Railroads -- United States -- Employees
Perhaps the best field for a short consideration of this interesting
subject, so far as railroads are concerned, is to be found on the Santa
Fé Railroad system. The introduction of the individual-effort reward or
bonus system of stimulating employees to extra or unusual effort, and
of compensating them suitably therefor, is probably the most important
of all the betterment work on this railroad. The inauguration of the
system followed the strike of the machinists, boiler-makers, and
blacksmiths, in May, 1904. The credit for its introduction on the Santa
Fé is due to Mr. J. W. Kendrick, Second Vice-President. Mr. Charles
H. Fry, associate editor of the “Railroad Gazette,” who has written a
valuable and comprehensive report of this betterment work, gives the
following as its principal features and objects:--
“To restore and promote cordial relations, based on mutual respect and
confidence, between employer and employee;
“To restore the worker to himself by freeing him from the small and
debasing tyrannies of petty and arbitrary officials on the one side,
and from individuality-destroying union domination on the other;
“To give the company better, more reliable, and more trustworthy
employees;
“To increase automatically, and without fixed limit, the pay of good
men, this increase of pay depending on themselves and not on their
immediate superiors;
“To increase the capacity of the shops without adding new equipment;
“To increase the reliability of work turned out and the efficiency of
operation performed;
“To do all these things, not only without cost to the company, but with
a marked reduction in its expenses.”
The programme was certainly ambitious and praiseworthy, and in Mr.
Fry’s report the results, after a thorough trial extending over several
years, are given in the following paragraph:--
“It can safely be said that the betterment work _has_ resulted as
anticipated in restoring harmony between employer and employee, in
restoring self-respect to the latter and increasing his efficiency and
reliability. Also it has raised his wages ten to twenty per cent on
the average. In addition, for every dollar of supervising and special
expense incurred, the company has saved at least ten dollars in reduced
costs.”
Public-domain text, read in full here on John Shaqi.
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