Confessions of a Railroad SignalmanFagan, James O. (James Octavius)
History
Confessions of a Railroad Signalman
Fagan, James O. (James Octavius)
Railroad accidents; Railroads; Railroads -- United States -- Employees
The following illustrations are only partially descriptive of the
Santa Fé method, but they are sufficiently accurate to cover the
principles involved, the benefits that are derived from them, and some
of the objections which have been advanced by the union men on the
railroads, who are opposed to the bonus system in any form.
You take a certain piece of machinery, say a part of a locomotive. You
make a “study” of this part. After making one hundred tests, under all
sorts of conditions, you make a schedule in your machine-shop for this
particular operation or piece of work. You then fix upon a standard
time for doing this work. Standard time is simply the time which it
ought reasonably to take to do the work without killing effort, but by
eliminating every unnecessary waste. The elimination of waste is the
fair and square proposition you present to your workman. You say to
him, “Make a standard time on this piece of machinery, and I will pay
you twenty per cent above your hourly rate, that is, above your regular
pay. If you take more than standard time, your bonus will diminish
until at fifty per cent above standard time it will simply merge
into your day rate. On the other hand, if less than standard time is
taken, your bonus will increase above twenty per cent. But, under any
conditions or circumstances, you will always receive your full day’s
wage.”
The situation becomes still plainer, if you explain it to your workman
in this way. You say to him, “During the past year I have watched your
work closely, and made hundreds of ‘studies’ in regard to the ‘part’
you turn out with that machine. I find that you have averaged about
six to the hour. Now I am convinced that you can just as well turn out
seven. Your pay is now $2.50 per day; if in the future you can make
seven instead of six of these ‘parts’ in an hour, I will pay you $3.00
per day. In fact, your pay will increase in exact proportion to your
cleverness and industry. Furthermore, if by any manner or means you can
invent a way, such, for instance, as an improvement in the mechanism or
in the operation of your machine whereby you are enabled to turn out a
dozen of these ‘parts’ in an hour, I will see to it that your pay is
increased accordingly, without any limit whatever.”
Public-domain text, read in full here on John Shaqi.
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