Confessions of a Railroad SignalmanFagan, James O. (James Octavius)
History
Confessions of a Railroad Signalman
Fagan, James O. (James Octavius)
Railroad accidents; Railroads; Railroads -- United States -- Employees
For example, a man makes a serious mistake, without actual injury to
persons or damage to property. He is punished to the extent of ten
demerit marks. In the course of a few months five or six other men
commit the same mistake. In every instance a secret record of the
mistake has been kept. When a mistake remains unchecked, sooner or
later it arrives at the epidemic stage and reaches its climax in a
wreck, and then finally a man is discharged for it. The demerit marks
have had no corrective or preventive effect whatever. Under this system
the trouble is allowed to evolve in a natural way, from a simple case
of unchecked negligence into a disaster in which, perhaps, a community
is called upon to suffer.
On the other hand, a system that takes publicity and the pocketbook for
its principal factors enlists every corrective element in its favor.
You cannot separate suspension and loss of pay from publicity, to a
certain degree. In all systems of punishment or correction, in a police
court or elsewhere, there are usually two or three elements that are
depended upon to bring about beneficial results. These factors are
the shame that is attached to the publication of names, the pecuniary
loss in the shape of a fine, and the danger of imprisonment. The Brown
system has abolished publicity and done away with pecuniary loss. The
employee is now aware that no one can touch his pocketbook, no one can
wound his pride, or hold him up as an example to his fellows. Of course
it is too bad that a railroad man should be called upon to take his
discipline home with him, that his wife and children should have to
share the shame and the penalty; and yet the decisions of courts and of
human tribunals everywhere are all subject to the same criticism.
The Brown system, in a modified form, is to-day the American method;
and while its supposed primary object may be to increase efficiency,
its actual working is all in the interests of harmony between the men
and management. The proof of the efficiency of any system of discipline
is to be found in the freedom from accidents of all sorts. Within the
last few months, I have heard railroad managers who heartily approve
of the Brown system, deplore in the same breath the alarming increase
of accidents. One of these gentlemen went so far as to inform me that
it is the only possible system, so long as the men and the political
influence of the organizations are allowed to control the situation.
Public-domain text, read in full here on John Shaqi.
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