Confessions of a Railroad SignalmanFagan, James O. (James Octavius)
History
Confessions of a Railroad Signalman
Fagan, James O. (James Octavius)
Railroad accidents; Railroads; Railroads -- United States -- Employees
“I have kept a record of the men handled during the past two or three
years. I promoted 148 brakemen to be conductors, 264 firemen to be
engineers, and instructed in all 3839 men. Practically all the men
passed, because if they failed to begin with, they kept coming to me
until I had educated them up to my standard. I believe the Chicago &
Alton has the finest and most loyal body of employees on any railroad
in the United States. I may be accused of blowing my own trumpet, but
I honestly believe it is nearly all due to my method of training and
discipline. By the way, this method is copyrighted by President Murphy
of the Cincinnati Southern Railroad. Of course the method is one thing,
and the man who handles the method is another, and a most important
consideration. That is why I point with pride to my record with the
boys on the Chicago & Alton. I want them to get the credit for it, for
without their coöperation my work would be thrown away. To begin with,
I make a point of getting the men interested, not only in their own
records, but in the records and reputation of the Chicago & Alton. I
tell you one thing, and that is, you cannot, with impunity, malign or
abuse the Chicago & Alton Railroad in the hearing of one of my boys.
“Then, again, I have no favorites. I make it a point to work with
absolute impartiality and uniformity. Every man knows he must stand or
fall on his own merits, that is, on his record as a flagman, a fireman,
or an engineer; and when he gets into trouble, his character as a man
is taken into account. Please don’t lose sight of the fact that I made
these Chicago & Alton boys. I made good men out of them because I
aroused an interest in every man. We are all proud to be able to say
that we work for the Chicago & Alton, and we point to our road as the
best, safest, and most comfortable in the country to-day. To give you
an idea of our splendid service, you should take a ride on our ‘Red
Train,’ on ‘The Prairie Express’ or ‘The Hummer.’
“In 1904, during the World’s Fair at St. Louis, we carried thousands
more passengers than any other road, and we neither killed nor injured
a single passenger. I spent two thirds of my time riding round with the
boys during the Fair season. We heard of numerous accidents happening
on other roads, and one thing leading to another, the word was finally
passed around, ‘Boys, not a scratch to a passenger on the Chicago &
Alton.’ And we lived up to our motto, I can tell you. This kind of work
is part of my method. It is a system of personal effort and personal
direction, and I can tell you it pays. If you don’t think so, just
take a look at the accident records of the other roads during the same
period.
Public-domain text, read in full here on John Shaqi.
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