Public opinion; Public relations; Publicity; Social psychology
Mental habits create stereotypes just as physical habits create certain
definite reflex actions. These stereotypes or reflex images are a great
aid to the public relations counsel in his work.
These short-cuts to reactions make it possible for the average mind
to possess a much larger number of impressions than would be possible
without them. At the same time these stereotypes or _clichés_ are not
necessarily truthful pictures of what they are supposed to portray.
They are determined by the outward stimuli to which the individual has
been subject as well as by the content of his mind.
To most of us, for example, the stereotype of the general is a stern,
upright gentleman in uniform and with gold braid, preferably on a
horse. The stereotype of a farmer is a slouching, overall-clad man
with straw sticking out of his mouth and a straw hat on his head. He
is supposed to be very shrewd when it comes to matters of his own farm
and very ignorant when it comes to matters of culture. He despises
“city fellers.” All this is the connotation brought up by the one word
“farmer.”
The public relations counsel sometimes uses the current stereotypes,
sometimes combats them and sometimes creates new ones. In using them
he very often brings to the public he is reaching a stereotype they
already know, to which he adds his new ideas, thus he fortifies his
own and gives a greater carrying power. For instance, the public
relations counsel might well advise Austria, which in the public mind
might still represent a belligerent country, to bring forward other
Austrian stereotypes, namely the Danube waltz stereotype and the Danube
blue stereotype. An appeal for help would then come from the country
of the well-liked Danube waltz and Danube blue--the country of gayety
and charm. The new idea would be carried to those who accepted the
stereotypes they were familiar with.
The combating of the stereotype is seen in the battle waged against
the American Valuation Plan by the public relations counsel. The
formulators of the plan dubbed it “American Valuation” in order to
capitalize on the stereotype of “American.” In fighting the plan, its
opponents put the word “American” in quotation marks whenever reference
was made to the subject in order to question the authenticity of the
use of this stereotype. Thus patriotism was definitely removed from
what was evidently an economical and political issue.
The public relations counsel creates new stereotypes. Roosevelt, his
own best adviser, was an apt creator of such stereotypes--“square
deal, de-lighted, molly-coddle, big stick,” created new concepts for
general acceptance.
Stereotypes sometimes become shop-worn and lose their power with the
public that has previously accepted them. “Hundred per cent American”
died from over use.
Public-domain text, read in full here on John Shaqi.
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