Public opinion; Public relations; Publicity; Social psychology
Visible objects as stereotypes are often used by the public relations
counsel with great effectiveness to produce the desired impression.
A national flag on the orator’s platform is a most common device. A
scientist must of necessity be in juxtaposition with his instruments.
A chemist is not a chemist to the public unless test tubes and
retorts are near him. A doctor must have his kit, or, formerly, a
Van Dyke beard. In photographs of food factory buildings white is a
good stereotype for cleanliness and purity. In fact, all emblems and
trade-marks are stereotypes.
There is one danger in the use of stereotypes by the public relations
counsel. That is, by the substitution of words for acts, demagogues in
every field of social relationship can take advantage of the public.
Play as an innate tendency is utilized by the public relations counsel
whenever conditions merit such an appeal. When a charity committee is
advised to institute a street fair to gather money, the committee is
recognizing this tendency. When a city government arranges fireworks
for its citizens, when a metropolitan news-daily stages marble contests
or horseshoe pitching events, the play tendency of human society finds
an outlet and the initiators of the event find friends.
CHAPTER III
AN OUTLINE OF METHODS PRACTICABLE IN MODIFYING THE POINT OF VIEW OF A
GROUP
On the question of specific devices upon which the public relations
counsel relies to accomplish his ends, volumes could probably be
written without exhausting the subject. The detailed presentation
is potentially endless. Pages could be filled with instances of the
stimuli to which men and women respond, the circumstances under
which they will respond favorably or unfavorably, and the particular
application of each of these stimuli to concrete conditions. Such
an outline, however, would have less value than an outline of
fundamentals, since circumstances are never the same.
These principles, by and large, consist of fundamentals already
defined, to which the public relations counsel has recourse in common
with the statesman, the journalist, the preacher, the lecturer and all
others engaged in attempting to modify public opinion or public conduct.
How does the public relations counsel approach any particular problem?
First he must analyze his client’s problem and his client’s objective.
Then he must analyze the public he is trying to reach. He must devise a
plan of action for the client to follow and determine the methods and
the organs of distribution available for reaching his public. Finally
he must try to estimate the interaction between the public he seeks
to reach and his client. How will his client’s case strike the public
mind? And by public mind here is meant that section or those sections
of the public which must be reached.
Public-domain text, read in full here on John Shaqi.
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