Public opinion; Public relations; Publicity; Social psychology
Here is another example. A packing company desires to establish in the
public mind the fact that the name of its product is synonymous with
bacon. Its public relations counsel advises a contest on “Bring home
the Beech-Nut,” the contest to be open to salesmen and to be based on
the best sale made by salesmen throughout the country during the month
of August. But here again it is necessary to use a stereotype to help
the possible contestant identify the cause. A committee of nationally
known sales-managers is chosen to act as judges for the contest and
immediately success is assured. Thousands of salesmen compete for the
prize. The stereotype has bespoken the value of the contest.
The public relations counsel can try to bring about this identification
by utilizing the appeals to desires and instincts discussed in the
preceding chapter, and by making use of the characteristics of the
group formation of society. His utilization of these basic principles
will be a continual and efficient aid to him.
He must make it easy for the public to pick his issue out of the great
mass of material. He must be able to overcome what has been called “the
tendency on the part of public attention to ‘flicker’ and ‘relax.’” He
must do for the public mind what the newspaper, with its headlines,
accomplishes for its readers.
Abstract discussions and heavy facts are the groundwork of his involved
theory, or analysis, but they cannot be given to the public until
they are simplified and dramatized. The refinements of reason and the
shadings of emotion cannot reach a considerable public.
When an appeal to the instincts can be made so powerful as to secure
acceptance in the medium of dissemination in spite of competitive
interests, it can be aptly termed news.
The public relations counsel, therefore, is a creator of news for
whatever medium he chooses to transmit his ideas. It is his duty to
create news no matter what the medium which broadcasts this news.
It is news interest which gives him an opportunity to make his idea
travel and get the favorable reaction from the instincts to which he
happens to appeal. News in itself we shall define later on when we
discuss “relations with the press.” But the word news is sufficiently
understood for me to talk of it here.
In order to appeal to the instincts and fundamental emotions of the
public, discussed in previous chapters, the public relations counsel
must create news around his ideas. News will, by its superior inherent
interest, receive attention in the competitive markets for news, which
are themselves continually trying to claim the public attention. The
public relations counsel must lift startling facts from his whole
subject and present them as news. He must isolate ideas and develop
them into events so that they can be more readily understood and so
that they may claim attention as news.
Public-domain text, read in full here on John Shaqi.
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