Public opinion; Public relations; Publicity; Social psychology
“No other method is so forcible with the public as driving home the
instance which points the moral. General description of bad conditions
fails, somehow, to impress the average mind. One might have shouted to
Shreveport day after day that low dives make dangerous negroes, and
created no sentiment against saloons. But when a negro, drunk on bad
gin which he got at such a dive, assaulted and killed Margaret Lear, a
schoolgirl, Shreveport voted out the saloon.”
For the great mass of activities there is no machinery of record
whatever. How these are to be recorded when they are important is the
real problem for the press.
In this field the public relations counsel plays a considerable part.
His is the business of calling to the public attention, through the
press and through every other available medium, the point of view, the
movement or the issue which he represents. Mr. Lippmann has observed
that it is for this reason that what he calls the “press agent” has
become an important factor in modern life.
Mr. Lippmann’s observation on this point deserves comment. He says:[42]
“This is the underlying reason for the existence of the press agent.
The enormous discretion as to what facts and what impressions shall be
reported is steadily convincing every organized group of people that
whether it wishes to secure publicity or to avoid it, the exercise of
discretion cannot be left to the reporter. It is safer to hire a press
agent who stands between the group and the newspapers.”
The really important function of the public relations counsel, in
relation to the press as well as to his client, lies even beyond these
considerations. He is not merely the purveyor of news; he is more
logically the _creator_ of news.
An amateur can bring a good story to the average newspaper office and
receive consideration, although the amateur is only too likely to miss
precisely those features of his story which give it news value, and
to overlook precisely that element of the story which will make it
interesting to the particular newspaper he is approaching.
The New York hotel proprietors were enforcing the prohibition law in
relation to their own establishments, but saw that certain restaurants
were violating the law with impunity. Realizing the injustice to them
of this situation, they built a definite news event by going over the
heads of the local law enforcement offices and wired an appeal direct
to President Harding, asking for enforcement. This naturally became
news of the first order.
The opening of a shop by prominent women in which were shown graphic
examples of the effect of the tariff on women’s wear was an event
created to intensify interest in this subject.
The launching of battleships with ceremony; the laying of corner
stones; the presentation of memorials; demonstration meetings, parties
and banquets are all events created with a view to their carrying
capacity in the various mediums that reach the public.
Public-domain text, read in full here on John Shaqi.
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