Cyclopedia of Commerce, Accountancy, Business Administration, v. 01 (of 10)American School of Correspondence
General
Cyclopedia of Commerce, Accountancy, Business Administration, v. 01 (of 10)
American School of Correspondence
Accounting; Business; Commerce
Special importance is attached to the question of packing and
describing the goods. No matter how unreasonable the request of the
customer or the foreign salesman may seem, it should be complied
with, for it is made for some good reason. A request of a merchant in
Omaha, ordering dry goods from Chicago, that goods ordinarily packed
in a large case be packed in small oblong boxes, might very properly
be ignored; but not so if the customer is located in a South American
republic. There, if the goods are to go to the interior, they must be
transported over the mountains on the backs of pack mules.
Besides making the packages of suitable size, goods for export must be
packed to withstand hard usage, and must be well protected against the
elements. Goods must be fully and accurately described in order that
they may pass the custom house. The dimensions of each package must be
shown on the shipping bills, for freight rates are based on the space
occupied in the hold of the ship, rather than on weight.
In a recent address on trade conditions in the Latin-American
countries, Wm. Harley Porter, Deputy Captain of the Port of Cienfuegos,
during the occupation of Cuba by the United States government, made
some very pertinent suggestions on these questions, some of which are
published by permission--as follows:
To secure South American trade, we must first train salesmen. They
must make an exhaustive study of the different South American tariffs
and at least know Spanish. They must be willing to accept instructions
as to shipping, and be powerful enough to insist that they be carried
out literally. And it would be a good thing for them to take a
kindergarten course in carpentry and blacksmithing, so that they would
not continue the stupid, expensive blunders of American houses in the
packing of goods.
I don't know how to drive that last statement home hard enough. Our
consuls plead with our exporters, and our Government distributes
volumes freely on the subject, yet there is no apparent improvement.
I confess that until I had some first-hand experience, I supposed that
the packing evil was a convenient sort of filler, with which Consuls
padded their reports for want of better material.
In order to fit out the custom house of Cienfuegos, Cuba, with new
office furniture, we placed an order amounting to nearly one thousand
dollars with a Chicago house that brazenly advertised that it made
a specialty of export business. Their booklet was encouraging, and
the prices really low. So we ordered roll-top and flat-top desks,
cashier's desks, office chairs, tables and card cabinets, and then
worried, for fear that the goods would not arrive before the end
of the fiscal year, then rapidly approaching, in which event, our
furniture appropriation would revert to the island treasury.
Public-domain text, read in full here on John Shaqi.
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