Cyclopedia of Commerce, Accountancy, Business Administration, v. 01 (of 10)American School of Correspondence
General
Cyclopedia of Commerce, Accountancy, Business Administration, v. 01 (of 10)
American School of Correspondence
Accounting; Business; Commerce
As has been stated elsewhere in this series of books, the modern
plan for a large organization is to have an independent stenographic
division or department. Instead of each department head and
correspondent having one or more stenographers in his office, to handle
his work only, this plan contemplates placing all stenographers and
typists in one room, in charge of a chief stenographer. Except where an
executive officer has a stenographer who acts as his private secretary,
this plan is now carried out in the most highly organized of our larger
enterprises.
The stenographers are subject to the call of any correspondent, the
chief stenographer supplying the one who is first available. The plan
is sometimes modified to the extent of holding a stenographer for the
work of a certain correspondent during stated hours; the stenographer
being, at other times, available for any other correspondent.
The plan has proved to be economical and beneficial in many other
ways. It is economical, as it reduces the number of stenographers
actually needed to handle the work. Under the old plan, some of the
stenographers are idle a part of the time, or obliged to do copy work
to keep busy. For example, in a certain house, two departments were
located in adjoining rooms. The department heads each had more work
than one stenographer could do, but not sufficient to keep two busy all
the time; it was necessary for each to employ two stenographers--four
in all--and let them fill in a part of their time addressing envelopes,
and similar work. The plan of having a common stenographic force was
tried, and three stenographers handled the work of both departments,
with some time to spare for the work of other departments--a clear
saving of 25%.
The stenographer is benefited by becoming familiar with the
correspondence of all departments. While not learning all of the
secrets of one department, the stenographer obtains a much better
insight into the business as a whole--far more valuable as a business
training than a more intimate knowledge of a single department.
Every correspondent is benefited by having several stenographers
who are familiar with his work. If a certain stenographer leaves,
is ill, or takes a vacation, he is not placed under the handicap of
having his work stand still until he can break in a substitute. The
new stenographer can be given some dictation in each department while
becoming familiar with the work.
The work is more evenly distributed, with the result that the mail is
out on time and no stenographer is obliged to work after hours. When
all work together under one chief, the efficiency of the stenographic
force, individually and collectively, is materially increased.
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