Cyclopedia of Commerce, Accountancy, Business Administration, v. 01 (of 10)American School of Correspondence
General
Cyclopedia of Commerce, Accountancy, Business Administration, v. 01 (of 10)
American School of Correspondence
Accounting; Business; Commerce
This rating indicates that five different merchants have found by
experience that John Doe is a prompt paying credit customer, and two
other merchants have found him somewhat slow, but regard him reliable
and trustworthy.
Next example:
"John A. Doe, lawyer, 210 North Second St., _4D 3B._"
This rating indicates that four different merchants have found him
too slow in paying to be a desirable credit customer, and three other
merchants have found him bad pay and unworthy of credit confidence.
Other sources of information, which come under the head of exchanges
of ledger experiences, are the credit men's associations. These
associations, through clearing houses, exchange information about
their customers, thus supplying the wholesaler with the same class of
information as described above for retailers.
One credit man relates the following incident, illustrating the value
of the association clearing house. On one of the reports furnished
by the clearing house, he noticed that another merchant had refused
credit to one of his own customers. Investigation developed the fact
that this particular customer's locality had suffered severely from
the destruction of crops by a cyclone. Now it happened that this credit
man's house was about to fill a large order from this very customer.
The shipment was held up, and the credit man promptly wrote to the
merchant expressing regret that his community had suffered so severely,
and asking if his house could be of any assistance to him. In closing
the letter, the suggestion was made that since collections were likely
to be slow with the merchant, they would allow him to cut down his
order.
The letter had the desired effect. Instead of turning him down the
merchant was made to feel that he had friends in that house, and it is
probable that he continued to be one of their valued customers.
RECORDING CREDIT INFORMATION
Scattered information is of little value. A credit man may avail
himself of all sources of credit information, but unless he has it
filed and recorded where he can put his hand on it, he will find it of
little assistance in determining credit risks. He cannot "keep it in
his head" and get the best results.
There are credit men who profess to rely largely on intuition, but
the hard-headed man--the one who makes the fewest mistakes--relies on
his facts and figures. He uses judgment, but first wants the facts
marshaled in logical order.
Public-domain text, read in full here on John Shaqi.
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