Cyclopedia of Commerce, Accountancy, Business Administration, v. 02 (of 10)American School of Correspondence
General
Cyclopedia of Commerce, Accountancy, Business Administration, v. 02 (of 10)
American School of Correspondence
Accounting; Business; Commerce
But all of these do not fully explain the enormous increase in product
per employee. This has been brought about by various methods of shop
management. One of these is the specialization of operations and
the division and subdivision of departments, whereby each operator
has a certain well─defined and very limited number of operations to
perform. These operations he performs over and over, hundreds and
sometimes thousands of times daily, until he becomes so accustomed to
each movement that the operations are performed not only with great
rapidity but also with great accuracy. Still another factor in the
question of individual output, is the efforts that have been made
through systems of premiums, bonus, and similar methods of reward for
individual effort when the output reaches or exceeds a certain fixed
limit. These rewards are not confined to the operatives, but are often
extended to the foremen, assistant foremen, gang bosses, and others
of the "non─productive" force who have indirectly contributed to the
efficiency of individuals and hence to departmental efficiency.
In the succeeding articles, these matters will be taken up and treated
in detail, giving the actual practice as now prevailing in some of the
best organized manufacturing plants.
MACHINE SHOP MANAGEMENT
=Modern Meaning of Shop Management.= The present understanding of the
term _Shop Management_ is quite different from the sense in which it
was used years ago. Formerly the management of the shop was vested
in a _superintendent_ whose duties consisted in purchasing material,
inspecting it when it was received, turning it over to the foreman,
and in a general way looking after the work as it was being performed.
In addition to these duties, he frequently handled the selling of the
product, the collection of accounts, and the proper provision for
meeting the pay─roll on pay─days. He also had a general supervision
over the grounds and buildings and their care and maintenance, as well
as the provision for power, lighting, and heating. By this arrangement
of duties, it will be seen that comparatively little time was devoted
to actual shop operations, and much time to different lines of duties
that might more economically and often quite as efficiently be
performed by assistants at a much lower rate of pay.
In the modern methods of shop management, all these things are changed.
The specialization of workmanship, the division of duties, the limiting
of responsibilities──each restricted within narrow limits by sharply
defined regulations──have reduced the variety of operations of the
workman, and of responsibilities and duties of the men who direct
manufacturing work.
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