"All right, old man," he said with a smile. "But have you ever noticed
when you go to a big city that you will find a man at one corner selling
apples and then there is a man on the next corner doing the same thing.
You will notice how people pass the first one, then take a few seconds
to think it over, or the suggestion is just a little one, and it is
strengthened when they come to the second stand. The same thing applies
to a group of stores. As an example of this: In Jacksonville, Fla.,
there are not less than six hardware stores located in one block. That
town of sixty thousand people has several good business streets, but
this group of stores has become known as 'The Hardware Center' and
people gravitate there for anything they want in the hardware line.
Those stores benefit by being together. The same thing applies in a
smaller way to a street of stores. One store by itself doesn't impel the
buying instinct, but a street of stores puts the thought of buying into
the minds of people passing them."
Well, that certainly was mighty interesting. Roger silently smoked for
some minutes. I thought he had finished his story, but there was more.
"Then, when we had got the store," he said, "we found there were two
little steps leading to it. We had these removed, and put in a slope
from the street to the floor. It is easier for people to walk up a slope
than up two steps. Then, if you notice, we have had the windows altered.
There were two panes in each window. We have had them taken out and one
big glass put in each one. Then we have had a new lighting system put
in. And then you notice that the outside of the store has been painted
an olive green. That is the distinctive color of our stores, and also is
a color which harmonizes with our goods.
"Now, we have given a lot of care to lighting and to the outside
appearance of the store. We have some good display counters inside the
store, but we have only cheap deal fixtures. We haven't spent much money
on fixtures, because they have not quick-asset value."
"What in the name of thunder is that?"
"Well, a quick-asset value is the value that an article will fetch at a
forced sale, and it is the policy of the company to invest in nothing
that will deteriorate as rapidly as expensive fixtures do."
"It certainly is wonderful," I said. "They seem to have thought of
everything, haven't they?"
"Yes, indeed; even to the point that we have a lease on the store with a
clause in it that, if we give it up, it is not to be rented for another
hardware business for at least twelve months after the expiration of our
lease."
"Did they stand for that?"
"You bet they did."
"What's the idea?"
Public-domain text, read in full here on John Shaqi.
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