“There’s another thing,” he added. “Don’t spend too much time in your office. A quarter of an hour each day is generally too long, unless there are a whole lot of letters. Of course,” he went on reflectively, “you can get clerks who can sign your name better than you can.” XXXVI The first thing was to get men who could do the work, a difficulty made greater because we have been accustomed to bestow public offices as rewards for political service; the office is for the man, not the man for the office. I had a friend, a young man, who had never been in politics in his life, though he had been born and reared in Ohio. He was of an old, wealthy and aristocratic family, a graduate of an eastern university. His name was Franklin Macomber. I appointed him a member of the Board of Public Safety--we still had the board plan of government then--and the appointment to office of a young aristocrat afforded the newspapers and cartoonists an opportunity for ridicule which they did not overlook. But I knew the boy. I had seen him play football, for one thing, and I knew how he managed his own business. The vigor and the nerve he had displayed on the football field at once showed in his duties, and the ability and devotion he displayed in his own affairs he applied in the public service. The criticism to which the administration was constantly subjected distressed him; he heard so much of it at the fashionable club where he had his luncheons. One afternoon he came into City Hall with an expression more somber than usual, and as he sat down in my office he began: “They are saying----” “Who are saying?” I asked. “The people,” he replied. He had come, of course, from his luncheon at the club. His motor car was at the door of the city hall, and I asked him to take me for a drive, and I suggested certain parts of town through which, for a change, we might go. We ignored the avenues and the boulevards, and for two hours drove about through quiet streets far from the life of the town as we knew it and as all men down in the business section knew it--the old third ward, where the Poles lived, and around to the upper end of the old seventh where the shops and factories were, and then on over through the eighth and the ninth, and so up to the Hill, and after we had passed by all those blocks and blocks of humble little homes, cottages of one story, and all that, I asked him if he knew what the folk who lived in them were saying about the administration. “Why, no,” he answered. “I never talk with any of them.” “Well,” I ventured to say, “they are the people, they who live in those little houses with the low roofs. It is important to know how they feel, too.”