Hospital housekeepingAikens, Charlotte A. (Charlotte Albina)
Science
Hospital housekeeping
Aikens, Charlotte A. (Charlotte Albina)
Hospitals
When servants enter the employ of the hospital, it is a good plan to
have some kind of schedule of the routine work ready to give them.
Certain duties will have to be performed every day, others on stated
days of the week. Usually the housekeeper is subject to demands of all
kinds. It is necessary for her to study how to get routine work done
well, with the least tax on her memory or vitality, and the schedule
will help in that direction. Proper instruction at the beginning is
always important. Many a servant has become discouraged in a few days
and left his place vacant, when a patient explanation of what to do,
and how to do what seemed to be expected of him, would have developed
a capable worker. It is never a good plan to have such fixed ideas
as to how a desired end should be reached that no other method will
be accepted. If servants have been accustomed to one certain way of
doing things, and their way yields as good results as some others, it
is well for the housekeeper to let them follow their own plans unless
it is found to entail a waste of time and material. In a hospital
where there is such a multiplicity of details to be attended to, no
housekeeper can afford to waste much time over non-essentials. The
point is to be able to recognize non-essentials and not to ignore
things of importance. If she sees that time and material can be saved
by doing things according to her methods, a suggestion and a little
teaching ought to effect the desired change. If it does not, if they do
not try to improve, and refuse to apply the instruction received, then
it is better to let them go and try to secure more tractable material.
There is seldom a time when all help is just what the housekeeper
wants, and it is safe to predict there never will be. Some will need
more supervision than others. Some will remember a thing if told
once, others will need to have it repeated again and again. One would
naturally expect that a thing that had to be done every day would
soon be done as a matter of habit, but this is by no means the case,
as every housekeeper knows. It is not enough to say: “This thing must
be done every day.” Somebody must be on the watch to see that it is
done. Some servants when they find a neglect passes unnoticed will be
very likely to repeat it, and the lack of proper supervision accounts
for the general slipshod condition of the domestic department of many
institutions. Usually there are enough hands to do the work if they
were kept up to the mark and properly supervised.
In the matter of cleanliness and neatness a great difference in
standards is observed in visiting institutions. Suffice it to say that
in a hospital, above all other places, there should not be a spot from
attic to basement that the superintendent would not wish to throw open
for inspection. Ice-boxes, kitchens, pantries, storerooms, basement,
laundry, all should be models in respect to cleanliness and good order.
Public-domain text, read in full here on John Shaqi.
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