The modern type-writing machine has the advantage of making all words
equally legible; but the receiver of the printed letter is likely to feel
on opening it a slight yet perceptible shock of the kind always caused by
a want of consideration. The letter so printed is undoubtedly easier to
read than all but the very clearest manuscript, and so far it may be
considered a politeness to use the instrument; but unluckily it is
impersonal, so that the performer on the instrument seems far removed from
the receiver of the letter and not in that direct communication with him
which would be apparent in an autograph. The effect on the mind is almost
like that of a printed circular, or at least of a letter which has been
dictated to a short-hand writer.
The dictation of letters is allowable in business, because men of business
have to use the utmost attainable despatch, and (like the use of the lead
pencil) it is permitted to invalids, but with these exceptions it is sure
to produce a feeling of distance almost resembling discourtesy. In the
first place, a dictated letter is not strictly private, its contents
being already known to the amanuensis; and besides this it is felt that
the reason for dictating letters is the composer's convenience, which he
ought not to consult so obviously. If he dictates to a short-hand writer
he is evidently chary of his valuable time, whereas courtesy always at
least _seems_ willing to sacrifice time to others. These remarks, I
repeat, have no reference to business correspondence, which has its own
code of good manners.
The most irritating letters to receive are those which, under a great show
of courtesy, with many phrases and many kind inquiries about your health
and that of your household, and even with some news adapted to your taste,
contain some short sentence which betrays the fact that the whole letter
was written with a manifestly selfish purpose. The proper answer to such
letters is a brief business answer to the one essential sentence that
revealed the writer's object, not taking any notice whatever of the froth
of courteous verbiage.
Is it a part of necessary good breeding to answer letters at all? Are we
really, in the nature of things, under the obligation to take a piece of
paper and write phrases and sentences thereupon because it has pleased
somebody at a distance to spend his time in that manner?
Public-domain text, read in full here on John Shaqi.
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