Comparing and contrasting instances of the phenomenon lead to the
discovery of similarities and differences. For instance, in studying
patients' crying it was found that their crying was with or without
tears; loud or silent; expressing pain, anger, fear, sorrow. Or again,
silence may be defined simply as absence of sound. But silence as
experienced in the real nursing world has other characteristics. It may
convey anger, fear, peacefulness, and so forth. It is these nuances or
qualities of silence that are significant cues for the nursing dialogue.
They could be brought to light by comparing and contrasting descriptions
of silence.
Various instances of the phenomenon being studied may be examined to
discover common elements. Characteristics or elements seen in one
instance are sought in the others. For example, when descriptions of
interpersonal empathy were scrutinized, it became evident that in all
cases there were physiological, psychological, and social components.
Examining experiences {83} of reassurance revealed they had elements
such as empathy, sympathy, reality orientation, feelings of hope and
comfort.
One may determine which elements are essential to the phenomenon by
imaginative variation, that is, by trying to imagine the phenomenon
without a particular element. For instance, reassurance without empathy
or sympathy would be false reassurance or, in other words, would not
reassure.
The elements of the phenomenon can be studied to determine how they are
interrelated. One may ask, is there a priority in time? Does one element
develop from another? Consider the phenomenon of reassurance; does
empathy precede sympathy? Or, to take another example, in the empathic
experience, an openness to the other and an imaginative projection into
his place lead to the vicarious experiencing of his situation.
For further clarification of its distinctive qualities the phenomenon
may be related to and distinguished from other similar phenomena. For
example, empathy is similar to and also different from identification,
projection, compassion, sympathy, love, and encounter.
By considering what it has in common with other phenomena, the
phenomenon being described may be classified as being subsumed in a
broader category. Thus, empathy is a human response, a coalescent
movement, a form of relating.
The phenomenon may be described by selecting its central or decisive
characteristics and abstracting its accidentals. For instance,
interpersonal empathy always involves movement into another's
perspective and as a form of movement it has directions, dimensions, and
degrees. It can occur between persons of difference age, education,
experience, sex; these latter characteristics are accidental.
Some descriptions make use of negation. A phenomenon cannot be described
completely by negation but it may be clarified to some extent by saying
what it is not. For instance, empathy is not sympathy; it is not
projection; it is not identification.
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