Large Fees and How to Get Them: A book for the private use of physiciansHarmon, Albert V.
Science
Large Fees and How to Get Them: A book for the private use of physicians
Harmon, Albert V.
Medical fees
“About that. Perhaps a little less; perhaps a little
more. By taking advantage of the $1,000 proposition
you will save about $500. It is really immaterial to me
which offer you accept save for one thing. No matter
how well a patient is progressing there is sure to be more
or less reaction at times. It would be marvellous if there
were not. These spells of reaction are only temporary,
but the patient, not understanding this, is inclined to become
discouraged and, if he is paying his fee by the
month, may quit just at the time when, if he had continued
treatment a little longer, he would have become
a well man. In such a case he not only loses the money
he has paid, but also the certainty of recovering his
health. On the other hand, if his fee is paid, he will
argue that he might as well stick it out as it isn’t going
to cost him any more.
“Naturally I want to obtain as great an amount of success
professionally as possible. For this reason when a
patient asks my advice on the subject I tell him to pay
the fee and get it off his mind. This not only saves him
money, but relieves him of financial worry so that he
responds more readily to treatment and, above all, it
makes sure of his continuing the treatment until his
health is restored.”
While endeavoring to convince the patient that the
fee occupies a minor place in your mind, do so by actions
and manner, not by words. Never say outright that you
don’t care when the fee is paid, or that you are not thinking
144about the fee, or anything of that kind. If the patient
sees fit to form this impression, let him do so; it strengthens
the probability of your getting the money. The
average man, especially the one who has money, is not
a fool. He is quick to form conclusions. If he can see
where he can save $500 on a bill of $1,500 he is going to
grasp the opportunity without much urging, provided
he is reasonably well assured of getting value received.
This assurance is entirely a matter of confidence. If the
doctor has obtained the patient’s confidence by dignified,
yet courteous (not servile) manner, and modest talk, he
is going to get the fee then and there. If he has fallen
short of securing this confidence all the arguments he
can advance will not induce the patient to unbelt. In
fact, the more argument he makes the weaker his case
becomes.
A discount of one-third is a proposition which appeals
to any man of business sense. He does not know, of
course, that the physician has named a figure much
higher than he is willing to accept, with this very purpose
in view. One thousand dollars would be a lucrative
fee if paid by the month, and the doctor can well afford
to accept it in advance on the terms he names. Few
people will take treatment longer than three, or at the
most four, months. They either become well in that
time, or grow discouraged and quit.
Public-domain text, read in full here on John Shaqi.
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