Library Essays; Papers Related to the Work of Public LibrariesBostwick, Arthur E. (Arthur Elmore)
Science
Library Essays; Papers Related to the Work of Public Libraries
Bostwick, Arthur E. (Arthur Elmore)
Library science; Public libraries
As our libraries are growing larger, our organizations more complex, it
is, I know, growing harder to take a live personal interest in the work,
so much of it is specialized routine; one feels like a mere cogwheel in
a great machine. The assistant who pastes labels or addresses postal
cards in a big library, finds it harder to realize that she is doing
something interesting and useful than the librarian of a small library
who not only performs these tasks but all the others--meets her public,
selects and buys her books, plans in one way and another for the
extension and betterment of her work. Yet the rapid, accurate and
efficient performance of the lesser task is as important as that of the
greater. A label pasted awry may ruin the library’s reputation in the
eye of a casual user; a mis-sent card may cause trouble to dozens of
one’s fellow assistants. Routine work is dull only when one does not
understand its purport. Dullness is in the worker, not in the work.
Are libraries, indeed, introducing too much organization into the
work--is it becoming too machine-like? Now, it should not be forgotten
that there is in a machine something akin to personality--individuality,
at any rate, is not too strong a word. Every locomotive has tricks and
characteristics that its engineer knows and sometimes loves. He pats its
back affectionately and speaks of it as “she.” The idea that to be part
of a machine excludes personality and individual work is all wrong. One
can not go careering about eccentrically and unsystematically; the very
purpose of organization is to stop all that; but within the limits of
motion and action assigned to a person as his part in the larger motion
and action of the machine, there is still room for moving well or ill,
for helping on the greater work or antagonizing it and throwing it out
of order. If a cog-wheel thinks that it is manifesting its originality
in some meritorious way by making the whole machine creak and wobble and
turn out an inferior product, that cog-wheel has power to do just this;
but it should not complain if the machinist throws it into the scrap
heap.
Now, in the library, the parts of our machine are workers of all kinds;
their connection and relationship are conditioned and limited by
customs, rules and orders. To test the desirability of these or of any
change in them there is just one question to be asked; first, last and
all the time, namely--is this for ourselves or for our work? Is it
merely to make things easier for the assistants or will it improve the
work and benefit the public?
Public-domain text, read in full here on John Shaqi.
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