_Control by Power of Example._--It is the leader's function to be calm
in emergency; unruffled, even sardonic if he has it in him, in the face
of hardships; unperturbed and even casual in the face of danger. The
psychological power of mental suggestion is now well understood, and
accepted as one of the sure means for controlling men. If you are a
real leader your men will take their mental attitude from what yours
appears to be. In danger they will watch your movements, even facial
expression, for reassurance. It is then that you drop some casual
remark, "borrow the makings" and roll a cigarette, do any simple thing
naturally, showing that you are at ease and confident in these abnormal
circumstances; and your men regain their wavering confidence, feeling
that you are not afraid. So, in time of unavoidable hardship, you
must avoid showing annoyance or impatience. Your sardonic acceptance
of necessary conditions will unconsciously lead to theirs, and save
the nerve strain and damage to _esprit_ which result from grumbling,
and bucking, and cursing out everything in general. And in emergency
you must show perfect self-control. Remember that your conduct will
determine that of your men. If you are excited, they will be more so.
The emergency will call for perhaps the most accurate, determined,
self-controlled work, and if your heart has jumped into your throat
and made your voice quaver and your ideas confused (and this will
happen to the best of men), nothing but disaster can result if you
communicate this to your men. You will gain time and success in the
end, if you take time now to swallow your heart, and regain perfect
self-control, before you say one word to betray your perturbation. Then
with calm self-assured demeanor give your directions as becomes a real
leader. Directions so given are a great comfort to the men, and assure
steady intelligent execution. To begin shouting excited ill-advised
instructions in an emergency is one of the most characteristic failures
of inexperienced leadership. Try to train yourself so that you will be
one of the exceptions, by acquiring the habit in any given situation of
being first sure of yourself, and then calmly giving directions to your
men.
You have opportunity to train for this in the ordinary affairs of life,
and may thus acquire a facility for knowing what to do in an emergency
and doing it with calm assurance. In any public accident or emergency
there is generally some "admirable bystander" whose mind has acted
instantaneously, who has jumped in and done the right thing. Question
your mental processes to learn why you were not the man, and try to
qualify next time.
Public-domain text, read in full here on John Shaqi.
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