In this question of looking after the welfare of your men there are
two opposing considerations to be kept in mind. You are to build
up in them self-respect, initiative, individual responsibility and
self-determination, and therefore must not patronize them, coddle
them, or treat them like children. On the other hand you have
to recognize the characteristic of an individual in a group--he
immediately shifts individual responsibility to the shoulders of the
group. That is the reason why every man of a company in camp will
continue to wade through the mud to reach a spring where five minutes'
work by anyone would arrange stepping stones, or to dip water with
difficulty from a shallow stream where a few minutes' work would dam it
into a comfortable pool--and no one of them would do either of these
helpful things until some leader came along and ordered it. This need
for oversight is true in every activity, and the leader has to be on
the lookout to see that his men do the things that are necessary for
their comfort and welfare.
This is particularly necessary in out-of-doors jobs, as in engineering
and construction. The man may be too tired or inexperienced to see to
it himself that he has a comfortable place to sleep. The boss knows
that the man's work of the morrow will depend on the restfulness of
his sleep, and therefore requires him to make himself reasonably
comfortable. Above all he gives constant attention to how his men are
fed, especially at their breakfasts. He sees that they have the best
available shelter and comfort for the noon rest. All this is simply
part of his job of grooming and stoking the human engine which he is
using on the work. To keep the men fit and to work them hard is his
job--and the beauty of it is that the more thoroughly he does both the
happier and more contented they are. For the hard play of tough muscles
and the stern conquest of serious obstacles both bring pleasurable
satisfaction to natural instincts in a healthy man; instincts designed
to make him a cheerful and determined actor in the struggle to conquer
nature and advance civilization. These instincts of pugnacity and of
joy in a fight, of winning out no matter what the obstacle, are readily
responsive to appeal, and most helpful to the leader who knows how to
use them.
Public-domain text, read in full here on John Shaqi.
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