Music -- Physiological effect; Music, Influence of
Beckett[9] analyzed the reports made by those factories which have been
broadcasting music to their employes through public address systems.
There was improved morale in every plant where the music lasted for at
least one hour daily. Two-thirds of the factories which played music
for at least one hour on each shift claimed an increase in production
of from five to ten percent. Greater efficiency results from using
music to relieve the boredom of repetitive operations, to reduce
nervous tension, to take the worker’s mind off himself, and in general
to make the shop a more attractive place in which to work. He finds the
evidence undeniable that music can increase production, but points out
that this result will depend upon how the project is managed. If the
acoustics or mechanical reproduction is poor, the value of music may
be lost. The most important short-coming at present is the difficulty
in obtaining suitable commercial recordings. Because of the noise in
the average plant, the volume of the music must be slightly greater
than that produced by the machines. But the average recording has such
fluctuations in volume that some parts will be drowned out by the hum
of the work and other sections will be too loud. Ideally, recordings
for industrial music should vary only slightly in volume, from “plus or
minus two decibels of tone intensity”, and these are not available in
variety at present.
“The kind of music played is of paramount importance, but no one
type of music can be used exclusively without becoming a bore to the
listener. When request boxes are installed, it is often the young
and enthusiastic ‘jive fans’ who use them to the fullest, while the
more conservative music lovers usually sit back and take what comes.
Sometimes this has led to the mistaken view that the whole plant
desired the more raucous music. After a trial of this type of music
some firms received unfavorable reports on production and lost faith in
music. In some instances music was then abandoned altogether, whereupon
there was such an outcry from the workers that the program was
reinstated with hot swing entirely eliminated. Both extremes are bad.
Giving the workers what they want is a more difficult problem than it
appears at first. It requires not one but a number of questionnaires
over a period of time to keep up with changing tastes.”
“Music must be played at the right time to obtain the best results.
Marches create a cheerful atmosphere and should be played at the
beginning of sessions, as well as at the end. The best time of the day
for Strauss waltzes is at the so-called ‘fatigue periods.’ There is
something about three-quarter time that is very refreshing at moments
of fatigue. Besides the music is gay and light-hearted, and leads all
other forms in popular appeal according to questionnaires filled in at
three large plants.”
Public-domain text, read in full here on John Shaqi.
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