Against the judgment of my associates in the railway management I decided to open my doors to any individual or committee of the company. At first I was overwhelmed with petty grievances, but when the men understood that their cases would be immediately heard and acted upon, they decided among themselves not to bring to me any matters unless they regarded them of vital importance. In this way many of the former irritations, which led ultimately to serious results, no longer appeared. I had no trouble with labor unions, and found their representatives in heart-to-heart talks very generally reasonable. Mr. Arthur, chief of the Brotherhood of Locomotive Engineers, had many of the qualities of a statesman. He built up his organization to be the strongest of its kind among the labor unions. I enjoyed his confidence and friendship for many years. There never was but one strike on the New York Central during my administration, and that one occurred while I was absent in Europe. Its origin and sequel were somewhat dramatic. I had nearly broken down by overwork, and the directors advised me to take an absolute rest and a trip abroad. I sent word over the line that I wanted everything settled before leaving, and to go without care. A large committee appeared in my office a few mornings after. To my surprise there was a representative from every branch of the service, passenger and freight conductors, brakemen, shopmen, yardmen, switchmen, and so forth. These had always come through their local unions. I rapidly took up and adjusted what each one of the representatives of his order claimed, and then a man said: "I represent the locomotive engineers." My response was: "You have no business here, and I will have nothing to do with you. I will see no one of the locomotive engineers, except their accredited chief officer." "Well," he said, "Mr. President, there is a new condition on the road, a new order of labor called the Knights of Labor. We are going to absorb all the other unions and have only one. The only obstacle in the way is the locomotive engineers, who refuse to give up their brotherhood and come in with us, but if you will recognize us only, that will force them to join. Now, the Brotherhood intends to present a demand very soon, and if you will recognize our order, the Knights of Labor, and not the Brotherhood of Locomotive Engineers, we will take care of what they demand and all others from every department for two years, and you can take your trip to Europe in perfect peace of mind. If you do not do this there will be trouble." I declined to deal with them as representatives of the Brotherhood of Locomotive Engineers. Then their spokesman said: "As this is so serious to you, we will give you to-night to think it over and come back in the morning."