schedule, there were no less than one hundred and ninety-two. It
had never been the custom with those managing the road to place any
reliance upon the telegraph in directing the train movement, and no
use whatever appears to have been made of it towards straightening
out the numerous hitches inevitable from so sudden an increase in
that movement. If an engine broke down, or a train got off the
track, there had accordingly throughout that week been nothing
done, except patient and general waiting, until things got in
motion again; each conductor or station-master had to look out for
himself, under the running regulations of the road, and need expect
no assistance from headquarters. This, too, in spite of the fact
that, including the Saugus branch, no less than ninety-three of the
entire one hundred and fifteen miles of road operated by the company
were supplied only with a single track. The whole train movement,
both of the main line and of the branches, intricate in the extreme
as it was, thus depended solely on a schedule arrangement and the
watchful intelligence of individual employés. Not unnaturally,
therefore, as the week drew to a close the confusion became so
great that the trains reached and left the Boston station with an
almost total disregard of the schedule; while towards the evening
of Saturday the employés of the road at that station directed their
efforts almost exclusively to dispatching trains as fast as cars
could be procured, thus trying to keep it as clear as possible of
the throng of impatient travellers which continually blocked it up.
Taken altogether the situation illustrated in a very striking manner
that singular reliance of the corporation on the individuality
and intelligence of its employés, which in another connection is
referred to as one of the most striking characteristics of American
railroad management, without a full appreciation of which it is
impossible to understand its using or failing to use certain
appliances.
Public-domain text, read in full here on John Shaqi.
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