In other words the work of this centralized railroad organization would
not only be analagous to the staff of any army but something considerably
beyond. Expert railroaders, removed for a season, short or long, from the
details and the vexations of everyday problems and working with skilled
technical experts and even recognized theorists, ought to and would
accomplish wonders. I have hinted also at the possibility of a strong
central organization in training and recruiting future executive
personnel. Those possibilities might be carried much further, in the
super-relationship between the American railroad and the rank and file of
its employees. With a proper scheme of representation upon our United
States Railroad--of which more in a moment--it might even be possible to
have it supersede the present rather hapless Railroad Labor Board out at
Chicago and so accomplish a real governmental economy.
Yet remember that the actual hiring and the immediate relationship and
authority between the railroad and its employee--no matter what his
rank--should always remain with the regional organization. For remember
also that it is largely for this purpose that we brought it into being--to
better the human relationship between the human officer of the railroad
and its human patron and its human employees. Contact alone does this. For
this we have gone through to decentralization. We have tried to keep
authority in these human relationships active and alert and acute upon the
immediate ground. If we can accomplish that one great thing, if we can
make our railroad of the United States as a huge mechanism of organization
quickly responsive to the human being and his rights, it will be well
worth the huge expense and trouble of decentralization. Remember all the
while, if you will, that the one very great sore spot of our railroad
problem is that we have thought too much of it always in terms of dollars
and not enough of it in terms of men.
I bear no particular grief for the organized bodies of shippers or for
those of the employees. They are all entitled to fair treatment--and
nothing more. The one group may easily become a pest, the other an
autocrat. Yet a just consideration for the patron and for the employee is
a rock upon which our railroads may stand secure, the lack of it a rock
upon which they may inevitably crash. This may be poor epigram, but it is
a solid fact.
In fact I may go much further and state quite bluntly that no plan for the
reorganization of our railroad system of the United States now has any
real prospect of success that does not recognize in its fundamentals the
need of a radically changed status for labor.
Public-domain text, read in full here on John Shaqi.
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