Incidentally it may be stated that in past years the average railroad
executive was himself the largest single force toward the propagation of
trade-unionism within his industry. While decrying its steady growth he
placed a premium upon its advantages. Let me explain. A few years ago, say
ten or fifteen, at the most, there were but four important unions of
railroad employees--the four great brotherhoods of train workers:
engineers, firemen, conductors, and trainmen. These were and still are
high-grade organizations, extremely independent, refusing for many years
even to affiliate with the American Federation of Labor. The men who
conducted them were high-grade men of great principle and considerable
vision. They fought for the rights of their fellows and fought well, with
the result that there were few times when train employees were not
adequately paid.
At that time the rest of railroad labor, with the very few exceptions, had
no national organization; its individual loyalty was given instead to the
properties for which it worked. With what result? Here is one glowing
instance.
Conductors, then and now, belonged almost without exception to their
strong trade organization, the Brotherhood of Railroad Conductors. It took
good care of its own. A conductor on a fairly good run might easily earn
from $175 to $200 a month, even in those prosaic days of butter at
twenty-five cents a pound. It was a good pay, yet one could hardly say
that the average conductor was overpaid. For he was far more than a mere
train employee, particularly if he had a passenger run. He was a great
point of personal contact between a railroad and its patrons. Upon his
tact and diplomacy and understanding, or lack of these qualities, his road
might rise or fall. True at all times, this was intensified in hotly
competitive territory. A good conductor might easily bring or hold patrons
for his road, a poor one drive them away to the other line.
Yet I think you will agree with me that at least an equal point of contact
between the railroad and its patron is the man with whom he comes in
contact before he boards the train--the station-agent. _His_ tact and
diplomacy and understanding have a good deal to do with attracting
patronage to the road. Yet it was not more than a decade ago that I found
in a certain small brisk Eastern city of some twenty-five thousand people
the chief representative of an important railroad working seven days a
week, twelve or fourteen hours a day, and paid $85 a month. He knew what
the conductors who ran the trains past his station were receiving and it
rankled.
Public-domain text, read in full here on John Shaqi.
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