A knowledge and love of people may also be put as the first requisite for the head of the circulation department, extending not only to the people who are generally called "the public" but also to the employees of the library. This position may well be considered the most important in the library, next to the librarian and assistant, for from this source the other employees will instinctively acquire the standard for their treatment of the public and obtain their ideas of what is the amount of knowledge of books which should be expected of a desk assistant. The personality of the head of the circulation department and her ability to be helpful and to teach those in her department to be helpful, can do more toward increasing the usefulness of a library than any other one characteristic. The employee given to much detail is not generally a success here. Rather that employee who, by strength of personality, leads others to do good work, is the best. The head of the circulation department has the best opportunity of any one in the library for making a direct path from the borrower to the book. Scholarship, without question, must be considered the first requirement for the reference librarian, and if the public is to learn to have confidence in the library as an educational institution, no mistake must be made here. But the scholarship must always be allied with the desire to do service. Frequently the cataloger appears to the other members of the staff to be so far removed from direct contact with people that it is assumed she cannot intelligently know what the public wants. Except in very rare instances this is a mistake, as has been proved by some of our great catalogs, the makers of which probably rarely waited upon the public. It is the ability to put oneself in the place of the questioner, to have a sympathetic interest in the people, that counts, and also to realize seriously that only by means of the catalog can the public have a true knowledge of what is in the library. The same general rules may be followed all through the library. Different positions require different qualifications and it rests with the librarian to see that the employee fits the position. If this is not done it will make little difference how good the collection of books may be, the contents of the library will not reach the public in a direct way. The library is what the librarian and assistants make it by their intelligent use of the material supplied.