Postal service -- United States -- Second-class matter
The postmaster will be glad to see you if he knows you. If he does not
know you, he will be assumedly glad to see you anyway, after he learns
where you are from and that you have an ingrown habit of voting the
ticket of his party. He may even warm up to the extent of tendering a
box of his favorite brand with an invitation to smoke up. Then he will
probably want to know “how things look up your way.” It does not make
much difference how or what you answer, so long as it is favorable
to “the party.” He is handing you a case-hardened jolly. You must be
gentleman enough to return the courtesy. “I know you are a very busy man,
Mr. Jones, and I must not take up your time. I want a little information
and decided I would come to the right place to get it,” etc., or
something along such lines will do.
Then ask your question or questions. Preferably let them be about some
detail or details in the handling of “the large business” of his office.
Now you will begin to see things.
The postmaster will press a buzzer button. In response a well groomed
gentleman appears whom, by introduction, you learn is his assistant.
“Fred,” says the postmaster, “Mr. Smith here desires some information. He
is from Brainville and--well, he is a friend of ours. Now, Mr. Smith,”
with a real “glad-hand” shake, “you go with Fred. He’ll dig up any
information you want, and, now, don’t forget to call on me the next time
you are in town.”
Then you go off with Fred. He sluices a lot of kiln-dried small talk at
you and rounds out with “How are things up at Brainville, Mr. Smith?”
Of course you assure him that things “look good” to you, or that, in
your opinion “there will be nothing to it but counting our majority.”
By this time Fred has steered you to the chief clerk. To the latter he
says, “Here, Baker, shake hands with Mr. Smith. Mr. Smith lives up at
Brainville and is one of our friends. He wants some information. You see
that he gets it will you?”
Fred, then, with another ingratiating hand shake, leaves you in
Mr. Baker’s care. To him you state the points on which you wish
enlightenment. “Oh, I see,” says Mr. Baker. “You just come with me and
I’ll have you fixed out.” Then, if it be a postoffice of fairly large
business, he will take you over to some chief or foreman of division,
tells him what you desire to know and instructs him to inform you. The
division boss next takes you in tow and with much pleased and pleasing
talk steers you down the line to some $900 or $1,200 a year clerk to whom
he turns you over. This shirt-sleeved clerk knows the answer or answers
and gives you the desired information in about three minutes.
Incidentally in your round of the postoffice, you have asked some
conventional questions and have learned, among other things, that the
assistant postmaster, chief clerk, division chief and other top-notchers
in the service are all men of “experience”--have each been in the service
five to ten years and “know the business from garret to basement.”
Public-domain text, read in full here on John Shaqi.
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